It’s been a year!

And what a year it’s been! I’m sure we’ve had the privilege of speaking to the majority of our clients already but if you haven’t spoken to us yet… we’re Christie and Naomi, part of the sales and marketing team at Salon Tracker, and degree apprentice students!

Naomi started just over a month before Christie, at the start of August, and this tends to be our more off-peak season; which meant that the first few weeks were focused on picking up the ropes and learning all of the aspects to the job. However, since around the time that Christie started it has been none stop (with it being our peak season) so this has lead us to where we want to be, therefore allowing us to progress and develop further. When we first started we both don’t think we really realised how hard it would be to pick up the role of the job and be able to answer a call without having to double-check answers from our manager Nicki. But once we got closer to the end of September, we found that it was much easier to manage clients of our own and new enquiries, without having to hold to find out more information. We then worked up the courage to deal with more difficult tasks and by Christmas we were flying through our day to day responsibilities.

Shortly after we’d both come to grips with the job itself, we both started University in February of this year. We study at Sheffield Hallam University and are completing a Chartered management degree, both due to graduate in 2021! So, a little low-down on the Uni-work life: Our degree is the equivalent to your regular degree, however the only difference is we work full time as well as attending university for 4 days every 8 weeks. In that small 4-day period, a full module is squeezed in and admittedly, at first, taking everything in was a challenge and it can be quite intense. But with a bit of perseverance it became natural and allowed us to return to work with new information fresh on our minds. We’ve even brought ideas back with us that have been put into place at Salon Tracker, showing that the degree is really bringing something to the business! At times it has definitely been a struggle trying to juggle both work-life and our university course-work, and often we will have to come into work early or stay late to make sure we meet our deadlines. But we are dedicated!

In February, Christie attended her first exhibition at the Professional Beauty London show with some of the team. This is where it really tested her knowledge, as she was often speaking to visitors and giving demonstrations on her own; which although it was challenging, it was exciting to meet current customers and potential future clients. In case you didn’t know… we are attending Professional Beauty North in Manchester this October too, we’ll be on stand E67 so make sure you come and give us a visit!

Overall though, the past year has been a very enjoyable one and despite all the things we have already learnt, we are always expanding our knowledge of new things and loving meeting clients (and getting to know our current ones!) We’ve got lots of exciting projects planned for the lead up to the new year so keep tuned, and if you are interested in visiting our stand (E67) at Professional Beauty North; you can get your free tickets here: 

https://registration.n200.com/survey/1pkbrn40glgdr?actioncode=NTWO000075TWK&partner-contact=1uzk9m0whf61y

We hope to hear from you soon!

Christie & Naomi