New Feature: Online Chat

We have exciting news! With our new update, online chat is available straight from your desktop as well as from the Salon Tracker application.

At Salon Tracker, we are always striving to create a seamless experience for our customers, and with the advancement of technology comes the advancement of Salon Tracker, with online chat.

Online chat is a great way to contact us for any questions or support that you may need! Our trained technical team monitor the chat during our working hours, making sure to answer any queries that you may have! Since it launched, the online chat has been successful at quickly resolving any questions that you may have, meaning that you can focus your attention on your customers!

As the busy season begins, you may find yourself too busy to be on the phone, so you may want to just drop a message in the chat, making it easier for you to continue serving your customers, keeping them happy.  You can even use our online chat through your smartphone by going to our website and clicking the chat icon, making it easier than ever.

Studies show that 63% of consumers prefer using online chat as a channel of support communication. Online chat is a more convenient way for you to get in touch with us, with fast response times so that you won't need to wait on hold! Having the messages written out can help with having a better understanding the information given, resolving your query faster and more efficiently!

If the online chat icon does not appear on your desktop or in the help section in Salon Tracker, please contact us to update your software.

If you haven't tried our online chat already, try it next time!

Salon Tracker x

5 Essential Tips for Running a Successful Salon

Running a successful salon requires more than just technical skills – it’s about creating a great experience for your customers and effectively managing your business. 

Here are five key tips to help you thrive in the salon industry!

Invest in trained staff

Your staff are the face of your salon. Hiring trained professionals not only ensures quality services but also boosts your confidence in what your salon offers. Clients appreciate expertise and professionalism, so investing in skilled staff members is crucial for building trusty and loyalty.

 

Utilise Strategic Marketing

 In order to attract new clients and retain existing ones, effective marketing is essential. Use various marketing strategies to promote your services, including special promotions and offers. Utilise social media, SMS and email campaigns to expand your reach and keep your salon top of mind.

 

Stay Organised with Salon Tracker

Managing bookings, appointments, and client information can be overwhelming without the right tools. Implement a salon management software like Salon Tracker to streamline operations. This software helps you to stay organised, manage schedules efficiently, and maintain client records seamlessly.

 

Define your USP

What sets your salon apart from the competition? Identify your USP – whether it’s a personalised service, unique ambiance, eco-friendly products, or exclusive treatments. Highlight this USP in your marketing efforts to attract clients who resonate with your salon’s unique offerings.

Create a Welcoming Atmosphere

The ambiance of your salon significantly impact the overall customer experience. Ensure your salon is clean, well-maintained, and has a welcoming atmosphere. Pay attention to details like lighting, music, and decor to create a relaxing and enjoyable environment for your clients.

Implementing these tips will not only enhance your salon's reputation but also contribute to the growth and success of your business. By focusing on professionalism, effective marketing, organisation, differentiation, and customer experience, you'll be well-positioned to thrive in the competitive salon industry.

Salon Tracker x

USB Backup and Benefits of Data Stored on the Cloud

This blog will discuss the benefits of USB backup and cloud data storage, to protect important customer data and reduce chances of data loss.

USB Backup

For customers on our Standard and Professional package we highly recommend backing up your Salon Tracker using a USB memory stick that goes into the back of the PC. At the end of the day, you can select the option to back up your data to a removable drive. We encourage you to back up your data every night from Salon Tracker including your customer details, minutes, purchase history and more as it will ensure safety of your data for if your computer is stolen, broken or crashes. We also recommend selecting to save your data to a local drive, again for security purposes and keeping your customers' data stored safely. With the data saved our Salon Tracker team would be able to export this data onto a new PC or laptop safely if an issue were to occur.

Enterprise Cloud Backup 

Our Enterprise customers have access to the Salon Tracker Cloud Storage. With this feature your data will be backed up every time Salon Tracker is shut down without an external device plugged in (memory stick). In order to do this the Sync Data Online option must be ticked when closing Salon Tracker . This ensures that in the case of anything happening to your PC or laptop Salon Tracker will have all your data saved in the cloud making the data transfer to a new PC seamless.

How Salon Tracker can work for your College

With the busy days of learning and teaching at a beauty college, keeping track of appointments without proper organisation just adds to that stress. Salon Tracker is an easy to use management software to simplify booking appointments as well as keeping track of customers’ booking history and more!

The Salon Tracker software works great for colleges, with features like multiple calendars, user permissions and advanced reports, it’s flexible to your needs. We offer completely free set-up and unlimited free support, with our phone lines and online chat available 9-5 Monday-Friday. The system is intuitive to use, but there are also help videos to assist you along the way, especially whilst first getting used to it!

Multiple Calendars

Managing multiple calendars allows you to easily differentiate between level 2 and level 3 students, having them on a separate tab for different booking calendars. This simplifies the booking process so that anyone can do it!

User Permissions and Secure Shell

Let students get the full experience of what it’s like to work in a salon by having them book the appointments using Salon Tracker. Control what they can have access to so that you can be confident that they are using the system correctly! With secure shell, you can block access on the computer for anything other than Salon Tracker to ensure that this is the only thing the computer is being used for.

Advanced Reports

With over 40 reports, you can see many different breakdowns of your sales! From a simple cashing up, to full product analysis, there’s a report for all of your needs. Teach students how to recognise popular times and get them involved in SMS and email marketing so they can learn not only the skills of the treatments, but also business skills!

Siteview

Unlimited access to view reports, calendar and more from any device means that your finance team can get the information they need, without interrupting you on the reception computer! Siteview can be accessed from multiple devices at any time, with different logins and access for each account. This means that each login can have access only to the information that they need!

Customised Pricing

Sometimes you may need to customise the prices of your services for example if it is a hair service where the price may differ for every service, you can alter the price of the service for every transaction and, as always, you can set this so that only specific users can access this. 

We hope that you found this blog useful! If you would like to know more about our other amazing features, please give us a call on 0113 350 8230 or fill out our enquiry form and we will be in touch > Free Trial - Salon Tracker

Salon Tracker x

The Rise of Natural Beauty

In the business of our daily lives, it's easy to get caught up in all our responsibilities and forget to take care of ourselves. However, carving out time for self-care is essential for maintaining our physical, mental, and emotional well-being. And what better way to pamper yourself than with a rejuvenating spa day, complete with protective hair styles and makeup that doubles as skincare? Let's dive into the ultimate self-care guide to help you look and feel your best from head to toe.

A spa day offers the perfect opportunity to unwind and recharge both your body and mind. Whether you choose to visit a professional spa or create your own at home, there are countless ways to indulge in relaxation and self-care.

Start by drawing a warm bath infused with essential oils or bath salts to soothe tired muscles and promote relaxation. Light some candles, play soft music, and sink into the blissful tranquillity of your own personal sanctuary.

Treat your skin to a luxurious exfoliation session to reveal a radiant complexion underneath. You can use a gentle scrub or opt for a DIY mask made from natural ingredients like honey, oats, and yogurt for a spa-worthy glow.

Finally, don't forget to nourish your body from the inside out by staying hydrated and enjoying healthy snacks like fruits, nuts, and herbal teas throughout the day. After all, self-care is about nourishing your whole being, not just your external appearance.

While indulging in self-care, it's essential to show your hair some love too. Protective hair styles not only shield your strands from environmental damage but also provide the perfect deep conditioning treatments and hair masks hair styles.

Consider opting for hairstyles like braids, twists, or buns that keep your hair tucked away and protected from harsh elements like sun exposure and pollution. These styles not only look chic but also help maintain moisture and prevent breakage, promoting healthy hair growth in the long run.

To take your hair care routine to the next level, incorporate nourishing hair masks into your spa day ritual. Choose products rich in natural oils, such as coconut oil, argan oil, or jojoba oil, to hydrate and revitalize your locks from root to tip.

Incorporating makeup into your skincare routine may seem counterintuitive, but with the right products, you can enhance your natural beauty while nourishing your skin at the same time.

Start by prepping your skin with a hydrating primer infused with skincare ingredients like hyaluronic acid. Then, opt for lightweight, breathable formulations like tinted moisturizers or BB creams that provide coverage while allowing your skin to breathe.

When choosing makeup products, look for formulations enriched with antioxidants, SPF, and other skin-loving ingredients to protect and nourish your skin throughout the day. Mineral-based powders can help absorb excess oil and shine without clogging pores, while creamy blushes and highlighters add a healthy, dewy glow to your complexion.

Stepover x Salon Tracker Software

The success story of digitalisation in beauty, spa & hair salons with Salon Tracker Ltd and StepOver is an impressive example of how innovative technologies can optimise the workflow and increase the efficiency of companies.

The desktop and laptop-based salon management solution from Salon Tracker is used in many stores to make everyday tasks easier. This includes, for example: saving time as salon owners and their employees will no longer need to keep paper records for their clients, increasing security with local and cloud backups of customer data and building profits with features such as online booking and payments, meaning salon customers can book and pay for their services 24/7!

One challenge that existed, however, was the large number of paper documents such as terms and conditions or disclaimers that still had to be signed by customers on paper. Salon Tracker recognised this and approached StepOver to integrate a digital signature solution into their software solution. This was the start of a successful collaboration.

With the implementation of StepOver’s duraSign Pad Brilliance, tedious paperwork has become redundant. Documents can be signed electronically and managed seamlessly in the Salon Tracker software. For example, customers no longer receive a hard copy of the terms and conditions. They can conveniently view them directly on the signature pad and approve them with their signature. This not only saves printing costs, but also a lot of time for the salon teams - there is no need for time-consuming scanning and archiving of signed documents for compliance and auditing.

The seamless integration of the StepOver solution into the Salon Tracker software provides a smooth signing experience. The sleek design of the StepOver pads perfectly matches the aesthetics of the Salon Tracker Point of Sale (POS). The simple installation made it easy for Salon Tracker to support the StepOver pads. The success was obvious. Within a very short time, the solution was adopted by customers in large numbers.

“We would definitely recommend StepOver to other companies, as the feature has been so seamless and successful for our clients, the customers' signature clearly transfers on to their disclaimers - so this is a great solution for obtaining information.”
- Leah Cave (Senior Sales and Marketing Executive at Salon Tracker)

In the future, Salon Tracker plans to expand the types of documents that can be signed on the signature pads to further increase the benefits of this seamless solution. This includes, for example, consultation forms or treatment waivers.

The StepOver signature pad has established itself as an integral part of Salon Tracker's success by providing an efficient, modern and aesthetically pleasing way to capture client information. Overall, the partnership between Salon Tracker and StepOver has not only saved time and resources, but has also set a new standard for elegance and efficiency in the beauty, spa & hair industry. To learn more about the Salon Tracker software, click here. To learn more about StepOver and their electronic signature solutions, click here.

Salon Tracker’s Marketing Features

Sending out campaigns couldn’t be easier with our marketing suite on Salon Tracker! 

We have a variety of templates which you can use, as well as 20 marketing filters and even the option to create your own. It’s as simple as selecting the template, editing your message and clicking send!

 Now you might be thinking to yourself why would I need to do this?

Well… Marketing campaigns are a great way to boost your business. Sending out offers to customers is a great way to entice them to come into your salon and ultimately increase your profits!

 

A great example of this is our ‘Customers who haven’t visited in a while’ template. This campaign filters through customers who haven’t come to your salon for a while and invites them to come in for a treatment with a discount. 

An example of how the pre-filtered campaign would look is:

Hi <<Forename>

You are missed! All appointments booked before [ENTER DATE] will receive [ENTER DISCOUNT] discount.

<<CompanyName>> <<CompanyTel>> T&Cs Apply

We also have an option on Salon Tracker to schedule your campaigns to be sent out. This is great for if you are wanting a campaign sending out whilst you're away or if you want to plan ahead and be prepared!

For example if you were wanting to send out a bank holiday campaign you could use our summer sale campaign template and edit it to say:

Hi <<Forename>>

We are offering a free [ENTER VALUE] voucher with every booking made this week, which will be redeemable on bank holiday Monday!

<<CompanyName>> <<CompanyTel>> T&Cs Apply

It is also important to think about when is best to send out your marketing campaigns. Using our reports feature on Salon Tracker can help you with finding the best time to send out your campaigns.

For example, by using our Sales by Hour report you can see which times are quieter and use the marketing feature to increase your sales in these periods. Sending out a marketing campaign with an offer during quieter periods may give your customers the incentive to come in.

If you would like to know more about our marketing suite, or any of our features then just give us a call on 0113 350 8230 or drop us an email at info@salontracker.co.uk

One of our team would be happy to help with any questions you might have!

Salon Tracker x

Level up your business with online bookings

Want to make instant bookings, reduce no shows and make money outside of your salon hours? Well this blog will discuss how our online booking system can do all of that plus more!

Feature of the month-

Level up your business with online bookings

In the tanning industry, timing is everything. Making bookings and boosting revenue beyond regular salon hours is the brilliance of online bookings. With this feature, your tanning salon can continue to thrive and shine, catering to clients whenever they crave that golden glow that your shop can provide them.

 

Harness the power of social media to enhance your tanning salon's success. By seamlessly integrating our customised booking link into your social media, you're creating a direct pathway for clients to schedule their next bronzing session as they scroll their favourite platforms. By linking your online booking it effortlessly connects your online following and customers to real-time bookings.

 

Life is fast-paced, and your clients are always on the move. Online bookings allow them to schedule their tanning sessions on the go anytime, anywhere. They can be the first to book their favourite bed before they get off work with a click of a button. Convenience at its golden best!

Avoid the fade-out caused by no-shows. Implement deposit payments to ensure commitment. A small deposit not only minimizes the chances of last-minute cancellations but also keeps your tanning beds occupied and profitable.

How does this work?

Once you're assigned to the Enterprise package we will create your custom online booking site using your salon theme colours, logo and all your salon services. Your customers can register in store or online and create their 4 digit pin to log in and book from their phone. 

So there it is! Embrace round-the-clock availability, leverage the power of social media, cater to your on-the-go clients, and bid farewell to no-shows which is all included in our Enterprise package (£90+VAT per month), call 0113 350 8230 to either upgrade or start today. 

Salon Tracker x

Radiant Renewal: Spring 2024 Look book

 As spring is approaching new trends and colours will be coming back out. As the days get a bit lighter and the sun gets a bit brighter we want to share with you our best looks to prepare for spring. Spring is the time for vibrant colours, hair makeovers and embracing new nail design. This blog will share with you our favourite looks.

1. Blossoming Skincare Treatments:

Say goodbye to dull winter skin and hello to a fresh, dewy spring glow. Get yourself booked in for a facial to restore your radiance and brighten your complexion. You could nourish your skin with an illuminating Vitamin C facial to give you the glow that everyone wishes for.

2. Floral-inspired Hair Transformations:

A new hair style or colour can be a great way to get rid of winter blues and step into summer. From soft pastel highlights to vibrant floral accents or even just a few spring hair accessories, there are so many options to make your hair feel spring ready.

3. Spring Nail Art Extravaganza:

Let your nails become a canvas this spring with intricate floral patterns, pastel gradients, and sparkling accents. Whether you prefer a classic French manicure with a springtime twist or a bold statement nail, treat yourself to a fresh set for that extra confidence boost.

4. Fresh Spring Makeup Looks:

Elevate your beauty routine with a fresh spring makeup look to embrace some radiant colors and get that natural glow. This spring try out some new makeup techniques to enhance your features with soft, dewy textures, and luminous finishes, to create an effortlessly elegant look.

At Salon Tracker we believe that a fresh beauty look is a great way to boost your mood there's no better time to embrace your inner radiance than the season of spring. We hope that these beauty looks inspire you to indulge in a spring refresh and say farewell to those lingering winter blues.

Salon Tracker x

Happy Galentine's Day!

 

Happy Galentine's Day!

 

Why not make the most of Galentine's and Valentine's day by offering discounts and deals in your salon!

Here are some ideas for things you could do to increase your sales during this period:

 

Galentine's Spa Day

Offering special packages for groups of friends is a great way to promote your business and bring new customers to your salon. Packages could include facials, massages, manicures, pedicures or any other treatments that you offer! Offers like buy one get one free or group discounts are always great to get a group together. You could even plan a full spa day package for the group with all treatments included... Because Galentine's is all about treating yourself and feeling good whilst catching up with the gals right?

 

Valentine's deals

Offering special couples packages is also a great way to increase your business. Whether that be couples massages or getting your nails done together! A special treat for a loved one is always appreciated! It's a great way to relax and catch up with that special person in your life. It gives you the chance to enjoy each other's company whilst being pampered in the best way possible.

 

Gift Card Specials

Offering Galentine's gift cards can encourage your customers to buy gifts for their ‘gals’ to treat themselves. This will benefit your business as it can attract new customers to your salon through loyal customers referring their friends. Who can say no to a day out with their bestie, and what better way to do this than with a gift card!

 

Remember to promote your Galentine's Day and Valentine's specials through your salon's website, social media channels, email newsletters, and in-salon signage to attract clients and encourage them to celebrate friendship and self-care at your salon!

Here are some ideas of quick and easy SMS marketing campaigns you could do:

'Love is in the hair! Treat yourself this Valentine's Day with a salon pampering session. Because nothing says self-love like a fresh haircut or a relaxing spa treatment. Book now! '

'Get that sun-kissed glow just in time for Valentine's Day! Enjoy our special offer on tanning sessions and look radiant for your romantic date night. Book now and shine bright!'

'Pamper yourself or surprise your sweetheart with our exclusive Valentine's Day offer! Enjoy 20% off on all spa services, from massages to facials. Treat yourself to some love and relaxation! '

'Celebrate love, celebrate life, and celebrate your radiant self with our Valentine's Day tanning offer! Enjoy discounted rates on our premium tanning services and glow like never before. Book your session today! '

'Don't miss out on our Valentine's Day special offer! Enjoy a free manicure with every haircut or blowout. Because nothing says love like a fresh new look! '

We hope this blog helped you with ideas to help promote your business and increase your sales!

 

Salon Tracker x

Common Misconceptions about Sunbeds

Common Misconceptions about Sunbeds

Sunbeds Give You Skin Cancer

Any form of UV rays increases your risk of skin cancer, including the sun. In countries where there is not much sunlight, this shouldn’t be a concern as long as you are using sunbeds in a safe way. Unlike the sun, exposure to UV rays on sunbeds are more controlled, meaning you have more power over your exposure to them. So, why are sunbeds banned in Australia? In Australia, there is a lot of natural sunlight, meaning the citizens there already have a lot of exposure to sunlight and UV rays, so sunbeds are not needed.

 

Sunbeds Will Burn You

Using sunbeds irresponsibly could potentially cause you to burn, just like the sun. However, using the beds in a sensible way can actually help you to build a “base tan” which can give you more protection from burning against the sun. This can be especially useful before going on holiday to a warmer, sunnier country (lucky you!) as your body will be more used to the UV rays and your skin shouldn’t burn as easily.

 

Sunbeds Are Bad For Your Health

Quite the opposite of this is true! The UVB rays from some sunbeds help to provide your body with essential vitamin D. Your body will naturally convert UVB from the sun into vitamin D, but when there is not much sun during the Winter months, or if you’re stuck inside during the sunny hours of the day, a few minutes on a sunbed can be beneficial! In the UK, our bodies do not produce enough vitamin D from sunlight alone. Vitamin D is needed to regulate other nutrients in the body, which are essential for keeping teeth, bones and muscles healthy.

 

There Are No Psychological Benefits

Along with the other benefits of using sunbeds, they can also make you feel better and more confident! According to the sunbed association, 70% of people want to be tanned. Having a tan can not only make you feel more confident, but also look healthier, improving your self-perception and boosting your mood! Responsible use of sunbeds can also increase your body’s production of endorphins (also known as the “happy hormones”) which decreases stress levels, possibly improving mental health overall.

Please note, in the UK, it is illegal for anyone under the age of 18 to use a sunbed.

Please do your own research before using a sunbed as they are not suitable for everyone.

We hope that you have found this blog useful!

Salon Tracker x

Salon Tracker’s top tips for increased engagement on Instagram!

Salon Tracker’s Top Tips for Increased Engagement on Instagram!

Brand Awareness

Brand awareness is also about promoting your business and getting your name out there.

You can easily do this on Instagram by adding your logo as your profile picture and adding a tagline into your bio to help make clear to potential customers what your salon is all about!

Another super useful way to increase your brand awareness is by adding a link or website of yours to your account. This will help potential customers find more information about your salon.

On our Enterprise package you have access to your very own customised online bookings link which is great for letting customers know what you offer in your salon!

Content

A key part of Instagram is, of course, the content you create and post. It’s important to post about things relevant to you!

Posting is such an easy and useful marketing strategy and even better… It’s completely free! Ensuring your posts are of high quality and eye catching will make your viewers stop to read them.

Things we recommend posting are offers you have on, posts of your work done on customers, and info about the retail products you sell.

Hashtags

It is also important to use hashtags in your posts as this is how you can widen your customer base. Using a variety of hashtags that fit your brand is great for this.

Some hashtags we recommend would be ones with your city in so that people based near you can find you. Using ones related to your treatments are also useful such as #hairgoals #tangoals #nailart #bronzedbeauty #manicuremonday #selfcaresunday #balayage #sunkissed #blowout.

 

Host Giveaways

Our final top tip to increase your engagement on Instagram is by doing a giveaway. A giveaway is such an easy way to increase your customer base as customers that already follow you will be tagging and sharing your business with their friends.

The giveaway prize can be as easy as offering a free treatment or free course. If you wanted to push the boat out you could even make a hamper of the retail products you sell. These prizes give customers the chance to try new treatments of yours and try out the products you sell, which may ultimately become their new favourite to buy in store!

Giveaways are a super fun way to increase your engagement on Instagram and will benefit your business in the long run.

We hope this blog gave you some useful tips and ideas on how you can boost your Instagram and get the word out about your business!

Salon Tracker x

Salon Tracker packages

 

Package Breakdown

Having difficulties with deciding on what package best suits you? Well, in this blog I will guide you through a complete breakdown of each package and how it can revolutionise your salon.

Standard - £30+VAT per month

·         Tracks Customer minutes, purchases and booking history

·         Complete point of sale features

·         One booking calendar

·         Standard business reports

Our standard package is our most simple package, at just £30pm (+VAT) you can track your customers minutes, purchase and booking history allowing you to kiss goodbye to crammed paper files and customer cards. The standard package also includes a booking calendar to view your bookings and a walk in view ensuring your next customer will be on a sunbed or with a beautician within just a few clicks. There are also standard business reports such as cashing up and action log giving you access to all the ins and outs of your salon for the day.

Professional - £60+VAT per month

·         All features of standard

·         Stock management

·         Marketing features (SMS + Email)

·         Advanced business reports and charts

·         Integrates with T-max and Sigma managers

·         Finger print reader and signature pad functions available

Including everything from the standard package, professional is a great choice for single site salons who want to maximize Salon Trackers capabilities while still keeping in a affordable price range. Giving you access to the Marketing features enabling you to push out your latest services and deals via email or SMS and save time by using our pre made templates for SMS messages. Utilise the advanced reports Salon Tracker has pre made for you, filter in the time and date and search for the report you’d like and have access to all the information a salon owner needs. Finally manage your stock with the stock information feature, allowing you to set a low stock warning, trade price and back stock levels, perfect for keeping away from the tedious stock counting all done by salon tracker.  

Enterprise - £90+VAT per month

·         Online booking

·         Site view app

·         Online Payments

·         Multi-Site support

·         Multiple calendars

·         Cloud storage

Enterprise, the perfect package for multi-site owners who can only be in one place at one time, Salon Trackers enterprise package equips you with site view and multi-site features allowing you to view your reports, customers, bookings and more from anytime anywhere for only £90pm +VAT. The siteview app can be downloaded to any smartphone while the multi-site add-on features enable you to view and change different sites on one system.  Get fully booked without lifting a finger with the online booking system matched with online payments using apple pay, Klarna, google pay and more! Get busy with multiple calendars supporting your services whether it be tanning, hair or nails we can add extra calendars to keep your schedule clear.

If you want to find more about Salon Trackers packages please just email info@salontracker.co.uk or call 0113 350 8230 to book in a free demonstration or 2 week free trial.

Treatments for January Blues

All of the excitement of Christmas and the New Year is over, the skies are grey and reality has set in. So what better way to brighten your mood than with beauty treatments to make you glow! Below, we have described some of our favourite treatments to cure the January blues.

Fresh Nails

Christmas is out, and it’s time for a fresh set of nails. Whether you go all out at a salon or simply DIY at home, a new colour is sure to improve your happiness! We recommend trying a shade of yellow, proven to be a mood boosting colour, especially good for starting your day off with energy!

 

Spa Day

Wind down from the hustle and bustle of Christmas and the pressure of a new year with some nice, relaxing spa treatments. A spa day with a friend or partner could be just what you need to start the year off the right way! If you want to do this in a more budget friendly way, get some facemasks and a bottle of bubbly and have a spa night from the comfort of your own home.

 

Lash/Brow Treatments

Whether it’s a simple tint, or voluminous lashes and brow laminatio
n, these treatments could be just the pick-me-up you need in January. You could go to a salon for a professional experience, or even tint your brows at home with a DIY tint kit!

 

Tanning

A few sessions on a sunbed or a quick spray tan will bring that healthy glow back to your skin and increase your confidence going into the new year! Increased confidence can improve your daily mood, washing away those January blues.

New Hair

All of the events are out of the way, so why not try something new with your hair. A new colour or a big chop might be something you’ve wanted to do for a while but haven’t found the right time! If you’re not up to a big change, a bouncy blow dry could give you a bright start to the new year.

We hope you loved reading our suggestions for treatments to brighten your January and that it has given you some ideas to pick yourself up during these gloomy days. 

All the best.

Salon Tracker x

Feature of the month - Online payments

We know how busy you can be in your Salon, why not make things that little bit easier by having your customers purchase their services online beforehand. With our online payments feature you can have customers pay deposits prior to their appointment's or pay the full service amount to speed up the check in process. What's not to love?

How do online payments work?

On our Enterprise package you will have access to your very own personlised online page with the options of booking and shop. This means that your customers can select what they would like to book in for and see what days and times are available. You can then choose whether you want your customers to pay the service in full or just a deposit. If you prefer the use of walk ins at your salon you can still benefit from an online page as clients can still pay for services online and then come into the salon with that service stored on their account ready to use. Salon Tracker's online payment feature gives customers the options of entering bank details manually or they can use Apple pay, Google Pay and Klarna. Once a payment is completed online it automatically syncs with your Salon Tracker so that you don't miss a thing. 

 

Online Bookings-

On your very own customised booking page you can list all of your available services and times for your customers to look through and select. They can then pay for this booking whilst they are online using our different payment options. This payment feature is guaranteed to streamline your payment process leading to lower wait times and higher customer satisfaction. 

Deposits -

Are you wanting to reduce no shows? Online deposits are the way to go, you can set either a percentage amount or a flat rate, such as £10, for each service that you offer. When the customer comes in for their appointment they just have the remaining amount to pay, which Salon Tracker will work our for you. This deposit feature is proven to reduce your customers no shows and ensure your salon is always booming. 

 Shop - 

Online payments isn't just useful for bookings, you can also set up a shop feature where your customers can purchase a service in advance without making a booking. If you offer a walk in service at your salon this would be a perfect option. Having your clients purchase their service in advance will speed up your check in time so that you can focus solely on the customers experience. 

 

How would online payments benefit your Salon?

• Online payments can increase your customers experience as they can make a payment from the comfort of their own homes and provides 24/7 accessibility to your services so that they can fit in with their own schedules. 

 

• It reduces both staff and customers time as payments can be handled in advance meaning they can enjoy their experience and you can focus on providing an amazing service. 

 

• Using online payments means you can finally go cashless. The past few years has seen a shift from cash to contactless with increase in Apple pay, online shopping and Klarna. Now your Salon can do the same!

 

• Our online payment feature gives you the option to use Apple pay, Google Pay and Klarna. These flexible payment options gives your clients a wider variety of payments and can pay using a platform that suits them. 

 

How do I set up online payments?

Step 1 - Ensure that you are on Salon Tracker's Enterprise package

Step 2 - Create a Stripe account - https://dashboard.stripe.com/register

Step 3 - Call us on 0113 350 8230 and we can do the rest. 

Step 4 - Enjoy all the benefits of online payments!

 

If you would like to make full use of Salon Tracker's online payments feature or just want to find out a bit more information just give us a call on 0113 350 8230 or email us at info@salontracker.co.uk

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