Showing posts with label Salon Management. Show all posts
Showing posts with label Salon Management. Show all posts

8 Apr 2025

Easter Marketing Tips


Easter is a fantastic opportunity for salons to embrace the season's energy, engage with clients, and boost business. With vibrant colours, fresh trends, and the promise of spring renewal, Easter offers salons a chance to entice clients with irresistible offers and creative campaigns. If you’re looking to make the most out of this Easter season, here are some top marketing tips to help you attract new clients and keep your regulars coming back for more.

 

Create Easter-Themed Specials and Packages

Everyone loves a good deal, especially around the holidays. Consider offering Easter-themed promotions to create excitement. Some ideas include:

Easter Glam Packages: Offer packages that include a combination of services like a fresh spring haircut, colour touch-up, and a luxurious pedicure. These packages can be marketed as "Spring Refresh" or "Easter Beauty Boost."

Limited-Time Discounts: Create time-sensitive discounts leading up to Easter. For example, offer a 10-20% discount on all services booked in the week before Easter, or provide a special rate for first-time clients.

 

Social Media Easter Engagement

Social media is a powerful tool for connecting with both existing and new clients. Here's how to get creative with your Easter posts:

Easter Giveaways: Host a social media giveaway. To enter, followers can like, comment, or share your post, and you can offer a grand prize like a free service or an Easter-themed beauty basket filled with products from your salon.

Easter Countdown: Begin a countdown to Easter with daily posts featuring Easter-related services, products, and tips. This keeps your followers engaged and excited about what’s to come.

 

Email Campaigns with Exclusive Easter Offers

Email marketing remains one of the most effective ways to keep in touch with clients. For Easter, consider sending out emails with:

Exclusive Offers: Send out a limited-time Easter special offer to your loyal clients, such as a free product with their next service or a discount for referring a friend.

Last-Minute Reminders: As Easter approaches, send out reminders for clients to book their appointments, especially for the busy days leading up to the holiday. Offer flexible hours or discounts for early bookings.

At Salon Tracker, we integrate with Mailchimp. If you have an account, get in touch with us and we can get this integrated for you!

 

Revamp Your Salon’s Atmosphere

The atmosphere of your salon can make all the difference during the holidays. Easter is a time of renewal and joy, so reflect that in your space with small touches like:

Easter Decorations: Use pastel-coloured decorations, floral arrangements, and bunny-themed items to make your salon feel festive. It could even extend to your waiting area with Easter treats or small goodie bags for clients.


Conclusion

Easter offers salons a unique opportunity to market themselves creatively while celebrating the new season. By using a combination of promotions, social media, emails and decorations, you can make your salon stand out this spring and create a memorable experience for your clients. So, hop to it and make this Easter one of your best marketing moments yet!

 

1 Apr 2025

Spring Clean Your Salon



As the seasons change and spring approaches, it’s the perfect time to refresh and reorganise your salon. A well-organised and clutter-free space not only enhances the client experience but also boosts staff efficiency and overall productivity. With the right strategies and tools, such as Salon Tracker, you can ensure a smooth and streamlined salon operation. 


Here’s how to spring clean your salon effectively and optimise your business with Salon Tracker!

1. Declutter Your Physical Space

Start with a deep clean and decluttering session. Dispose of expired products, organise your workstation, and create a clean, welcoming environment for your clients. A fresh, tidy space promotes relaxation and professionalism, leaving a lasting impression on customers.

2. Organise Appointments and Reduce No-Shows

An unorganised appointment book can lead to confusion and lost revenue. With Salon Tracker, you can streamline your booking process, reduce appointment gaps, and send automated reminders to clients, minimising the risk of no-shows. This helps keep your schedule organised and maximises your time efficiency.

3. Refresh Your Client Database

Over time, client records can become outdated. Use this opportunity to update contact details, review customer preferences, and remove inactive accounts. Salon Tracker’s client management system allows you to store essential information, track appointment history, and view customers who haven't visited in a while, as well as top selling items.

4. Review Stock and Inventory

Take stock of your retail products and professional supplies. Dispose of items that are out of date or rarely used, and reorder best-selling products. Salon Tracker’s inventory management feature helps you track stock levels, set automatic alerts for low supplies, and ensure you’re always well-equipped.

5. Optimise Staff Scheduling

A well-structured staff schedule improves productivity and work-life balance. Use Salon Tracker’s staff scheduling tools to manage shifts, allocate appointments efficiently, and prevent overbooking. This ensures smoother operations and a happier team.

6. Evaluate Business Performance

Spring is a great time to review your salon’s performance. Salon Tracker provides insightful reports on revenue, appointment trends, and customer retention. Analysing this data allows you to make informed business decisions and identify areas for growth.

7. Upgrade Your Digital Presence

A refreshed salon isn’t just about the physical space - your online presence matters too. Update your website, refresh your social media profiles, and ensure your booking links are easily accessible. Salon Tracker integrates with online booking systems, making it easier for clients to schedule appointments.


Spring cleaning your salon goes beyond just tidying up - it’s about optimising your operations for success. By decluttering your space, updating your systems, and utilising Salon Tracker’s powerful features, you can create a more efficient, client-friendly, and profitable salon. 

Start today and enjoy a fresh, organised workspace that benefits both your team and your clients.

Salon Tracker x


25 Mar 2025

Standard vs Pro



Maximising Your Business Potential: Choosing Between the STANDARD and PROFESSIONAL Packages.

With businesses evolving rapidly, having the right software solution is crucial. Whether you're a solo operator or managing a growing enterprise, selecting the right package can make all the difference. This blog explores how our STANDARD and PROFESSIONAL packages can help you streamline operations, enhance customer experience, and drive revenue.


Standard Package (£30 + VAT)

Perfect for small businesses or solo professionals, the STANDARD package offers essential tools for managing bookings and client information effortlessly.

Key Features:

  • 1 Calendar – Ideal for a single service, such as tanning, beauty, or hair treatments.

  • 8 Business Reports – Gain valuable insights into sales, appointments, and client trends.

  • Automated SMS Appointment Reminders – Reduce no-shows (SMS costs apply separately).

  • Track Client Appointment History and Information – Maintain comprehensive records.

  • 1 Universal Login – Simple and efficient access for a solo operator.

Best For:

  • Sole traders or small businesses with one primary service.

  • Businesses needing essential reporting and customer tracking.

  • Those who don’t require advanced marketing or staff management tools.


Professional Package (£60 + VAT)

For expanding businesses, the PROFESSIONAL package delivers advanced tools to enhance efficiency, security, and marketing capabilities.

All STANDARD Features, Plus:

  • 2 Calendars – Manage multiple service offerings effortlessly.

  • Stock Management – Keep track of retail products and inventory.

  • Advanced Marketing Suite – Engage customers with targeted SMS and email campaigns (SMS costs apply separately).

  • Password-Protected User Logins – Secure staff access and management.

  • Restricted User Levels – Assign roles (Staff, Manager, Admin) with specific access rights.

  • Advanced Business Reports – Includes all reports with in-depth analytics.

  • T-Max or Sigma Timer Manager Integration – Ideal for tanning businesses.

  • Fingerprint Reader Integration – Enhance security with biometric access.

  • Signature Pad Integration – Streamline customer verification.

  • Staff Commission Management – Track and reward employee performance.

  • In-Store Deposits – Manage prepayments efficiently.

Best For:

  • Growing businesses offering multiple services.

  • Those looking for enhanced security and staff access controls.

  • Businesses needing robust marketing and customer engagement tools.

  • Companies that rely on detailed reporting and analytics for decision-making.


Why Upgrade?

  • Increase Client Retention: Use automated reminders and marketing campaigns to keep clients engaged.

  • Boost Revenue: Leverage detailed reports and commission management for better financial insights.

  • Enhance Customer Experience: Multiple calendars and secure logins provide seamless booking management.

  • Save Time & Reduce Admin: Automation tools and integrations reduce manual workload.


Final Thoughts: Which Package is Right for You?

  • If you run a solo or small business and need a simple, effective booking system, the standard package at £30 + VAT is ideal.

  • If you're expanding, managing a team, or need marketing automation and advanced security, the professional package at £60 + VAT is a smart investment.


Whichever package you choose, our software ensures seamless operations and business growth. Need help deciding? Contact us at 0113 350 8230 or email info@salontracker.co.uk for guidance!

Salon Tracker x

18 Mar 2025

Mothers day Marketing with Salon Tracker


Boost Your Salon Sales This Mother’s Day!

Mother’s Day is the perfect time to celebrate the amazing women in our lives—and for salons, it’s also a fantastic opportunity to boost sales. With so many customers looking for the perfect gift, now is the time to stand out, offer something unique, and make their buying decisions easier. If you can provide an irresistible offer, why should they go anywhere else?

Stand Out from the Crowd...

Salons, spas, and florists are go-to destinations for Mother’s Day gifts, meaning competition is fierce. To ensure your salon is the first choice, think outside the box and offer something fresh and exciting.

We know that coming up with new ideas can be a challenge, so we’ve put together a few creative strategies to help you maximise sales in the lead-up to Mother’s Day.


1. Offer Unique Discounts

Traditional discounts work, but personalising them makes all the difference. Try these creative approaches:

Bundle Deals – Pair a popular treatment with a complementary service at a special price.

Multi-Treatment Packages – Encourage repeat visits with discounted bundles that extend beyond Mother’s Day.

Referral Rewards – Offer discounts or free add-ons for customers who refer a friend to book a Mother’s Day service.

VIP Offers – Provide exclusive early access or limited-time discounts to your most loyal clients.

Gift With Purchase – Include a small but thoughtful add-on, such as a mini product or extra pampering session, to enhance their experience.


2. Create Meaningful Experiences

Rather than just selling a product, create an experience that mothers and their loved ones will cherish.

Mother-Daughter or Mother-Son Treatments – Offer 2-for-1 packages where they can enjoy quality time together.

Special Event Names – Brand your offers with names like “Mum & Me” or “Mother’s Pamper Day” and promote them across your social media.

Gift Cards with a Personal Touch – Offer handwritten messages or beautifully wrapped packages to make them extra special.

3. Leverage Social Media & Online Marketing

The internet is your best friend when it comes to reaching customers. Here’s how to use it effectively:

Gift Guide Campaigns – Share curated Mother’s Day gift guides featuring your best treatments and products.

Staff Picks of the Week – Have team members introduce a featured product or treatment to boost engagement.

Targeted Ads – Use Facebook and Instagram ads to promote your Mother’s Day offers to local customers.

4. Last-Minute Gift Solutions

Let’s face it—many partners leave gift shopping until the last minute. Make it easy for them with:

Late-Night or Early-Morning Shopping Events – Offer an exclusive shopping window for last-minute buyers.

Pre-Wrapped Gift Bundles – Provide stress-free, ready-to-go gift sets.

Quick-Fix Gift Cards – Promote gift vouchers that can be purchased instantly - read our 'gift voucher' blog to see how you can track these with Salon Tracker!

5. DIY & Interactive Experiences

Handmade or experiential gifts are always a hit. Get creative with:

Beauty Product Making Workshops – Host an event where customers can create their own beauty products.

Makeup Masterclasses – Offer sessions like “The Art of Contouring” as a Mother’s Day treat.

Exclusive Salon Events – Organise pampering sessions or tutorials that loved ones can gift to mums.

Final Thoughts

Mother’s Day is a golden opportunity for salons to connect with customers, boost sales, and create lasting memories. By offering unique discounts, special experiences, and leveraging online marketing, you can make your salon the go-to destination this season.


Ready to make this Mother’s Day your best yet? Start planning now and watch your bookings soar!

Salon Tracker x


11 Mar 2025

Why Salon Tracker is Perfect for your Clinic

 

In the fast-paced world of aesthetic clinics, efficiency and client satisfaction are key. Managing appointments, keeping track of treatments, and ensuring seamless client communication can be overwhelming without the right tools. This is where Salon Tracker comes in, revolutionising the way aesthetic clinics operate.


Streamlined Appointment Scheduling

One of the biggest advantages of Salon Tracker is its advanced scheduling system. Aesthetic clinics often provide a range of treatments that require precise timing and specialised staff. With automated scheduling, double bookings are eliminated, and clients can book their appointments online at their convenience. This improves efficiency and reduces administrative workload.


Comprehensive Client Management

Aesthetic treatments often require a detailed client history, including previous treatments, medical conditions, and consent forms. Salon Tracker provides a centralised database where all client information is securely stored. This allows practitioners to access essential details at any time, ensuring personalised and safe treatments.


Deposits and Automated Reminders

Missed appointments can be costly for aesthetic clinics. Salon tracker reduces no-shows by the ability to take deposits and send automated appointment reminders via SMS. These features enhance client engagement while helping clinics maintain a steady schedule and revenue flow.


Inventory and Product Management

Many aesthetic clinics sell skincare products and use specialised equipment that require careful inventory management. Salon Tracker can monitor stock levels and alert staff when supplies are running low. This ensures that clinics never run out of essential items and can provide uninterrupted services.


Integrated Payment and Billing System

A seamless checkout process is crucial for client satisfaction. Salon Tracker integrates with Dojo, making it a speedy and seamless process for clients. Additionally, it can track financial records and manage discount schemes efficiently.


Marketing and Client Retention

Keeping clients engaged is essential for long-term success. Salon Tracker includes built-in marketing tools such as email campaigns and SMS campaigns. Clinics can send targeted offers based on client preferences, ensuring repeat business and a loyal customer base.


Compliance and Security

Aesthetic clinics must adhere to strict data protection and industry regulations. Salon Tracker ensures that sensitive client information is stored securely, with features like encrypted databases and GDPR compliance. This not only protects client data but also enhances trust and credibility.


For aesthetic clinics looking to optimise operations and enhance client experiences, Salon Tracker is the perfect solution. From efficient scheduling to secure client management, automated reminders, and integrated marketing, it streamlines every aspect of clinic management. Investing in the right software can save time, improve client satisfaction, and ultimately boost business growth.


To book in for a free demonstration and two-week free trial, call us on 0113 350 8230 or email us at info@salontracker.co.uk.


Salon Tracker x

4 Mar 2025

Marketing with Salon Tracker



With SMS open rates being 98%, there is no better time than now to push SMS marketing! Which is
this blog will run through how you can use our marketing suite to your benefit!

If you are on our Professional and Enterprise package, you're probably familiar with our marketing suite where you can target a specific range of customers and send them, either a text directly from the software, or an email by using MailChimp! Either way, I bet you weren't aware of the exact filters you can use on the software to precisely target your customers.


Alerting your customers their booking services are due to expire


The software has a clever way of monitoring your clients' booking services such as tanning minutes remaining or beauty packages remaining. As a result of this, you can send out a text directly to those whose minutes are due to expire in any set time frame, whether that's in the next month, 3 months or 6 months! You can filter it to what you want!

This campaign will encourage your customers to come back in the salon and use up their minutes thus resulting in them purchasing more and boosting your business!

To use this filter go to:

Marketing > Filters > select 'Alert customers their bookable services will expire' > select dates to what you would like it to be e.g. next 3 months or next 6 months > change the 'next month' to the time frame you would like > apply filter > send SMS. 

The text is already pre-written for you but if you want to edit it you can do this too! Just make sure that it is under 160 characters for it to be classed as 1 SMS credit. You can also preview the text to your own phone using the 'Preview Mobile Tel' box to input your number and pressing the phone symbol on the right hand side to make sure you are happy with the text!


Push your online booking for those customers who haven't booked online yet!


Moving from making bookings manually on the phone to using an online booking system can be a drastic change for both Salon owners and Salon Clients. Some may resist to the change and prefer to ring up themselves and do it which as you all know, can be very time consuming! So for those customers you're struggling to get using online booking, we've got you covered with a marketing filter!
Offering a simple gesture of just 10% off or £5 off can work wonders for encouraging your customers to book online, once they've done it they'll find it easier to continue doing therefore saving you time and utilising your online booking to its best ability!

Go to:

Marketing > Filters > select 'customers not online' > apply filter.


Give something back to your best spending customers


Whether you want to send it to your best spending customers in general or for your self employed staffs' own customers the extensive filter selection has both covered!

That way your loyal customers will feel appreciated and will be more inclined to return whilst encouraging them to recommend you to other people!

To do this:

Marketing > Filters > select 'Custom - create your own marketing campaign' > select 'best customer by spend' drop down > select your preference e.g 'best 10' then click apply filter. If you want to use it for your self employed staff then use the + button to add another filter row and use the dropdown to select 'customer by bookable item' then use the other drop down to select the correct booking item.


Birthday texts


Everybody loves to receive a birthday text, especially when it has an offer in it! The software has 2 types of pre-made filters for your customers with birthdays coming up. 1 is made for all customers called 'birthday gift message' and the other is for your high spending customers with birthdays coming up called 'birthday gift message for high spending customers'. It's up to you which you choose - whether you're feeling generous or extra generous - we've got you covered with this filter. 

A birthday gift doesn't have to be a lot either, it could be a small voucher or even a percentage off, but if your clients get that extra personalised touch - big or small it's bound to work wonders for you. You can even get extra personal and categorise the texts for genders, e.g men could get a free haircut for their birthday and women could be given a free manicure!

To do this:

Marketing > Filters > select 'birthday gift message' > change the 'next month' drop down to what you would want it to be > apply filter. 


For customers who haven't visited in a while


Life happens, things get in the way and self-care becomes a thing of the past for some people. Well why not give them that gentle reminder to say that you miss them and would love to see them back in the salon? 

You have probably forgotten about half of the customers that you've had in the salon once and haven't been in again yet. Lucky for you - the software cleverly recalls these for you, down to the exact date they were last in. So if you're having a bit of a quiet period and need that extra push, use the 'for customers who haven't visited in a while' filter and go for the 'last year' or 'last 2 years' filter which will then provide you with a list of people that haven't visited the salon in that time frame. Entice them in with 10% off which will bring them in and encourage them to return, therefore boosting revenue and keeping you busy!

To do this:

Marketing > Filters > select 'for customers who haven't visited in a while' > change dates to your preference (1-2 years normally works quite well) > apply filter.

If you would prefer to use email marketing, all these filters can still be used but instead of clicking 'send SMS' you would click 'send email' which will then export the list of clients into a .csv file which can then be uploaded directly to Mailchimp! 

Learning new things can be quite daunting and we get that, that's why we offer free training with your monthly software subscription which can be booked whenever you need it! 


Just call us on 0113 350 8230 or alternatively drop us an email at info@salontracker.co.uk.


Salon Tracker x



25 Feb 2025

Solo Package

If you’re a solo salon owner or a mobile beauty professional, you know how important it is to have the right tools to streamline your business. Managing appointments, handling payments, and ensuring a smooth client experience can be overwhelming — especially when you’re doing it all on your own. That’s why we’ve designed the perfect package to help you stay organised, boost bookings, and keep your business running seamlessly.

Single-Person Booking System

Our Solo Package is designed for independent salon owners, meaning that only one beautician or sunbed will be displayed on the calendar. Whether you're a self-employed hairstylist, nail technician, aesthetician, or tanning specialist, this package provides you with a simple, easy-to-manage scheduling system.

What’s Included?

For just £45 + VAT per month, our Solo package gives you access to all the essential tools you need, including:

All the Features of Our Standard Package

You’ll get all the incredible features from our Standard Package, ensuring that you never miss out on key functionalities.

Online Booking

No more back-and-forth messages to schedule appointments. Our online booking system allows your clients to book their treatments with ease, anytime, anywhere.

Online Payments with Stripe & Klarna

Give your clients the flexibility they need with secure online payment options through Stripe and Klarna. Whether they want to pay upfront or in instalments, you can cater to their needs effortlessly.

Integration with Signature Pad

Seamlessly integrate with a Signature Pad for added security and professionalism, making it easier to manage consultations and client agreements digitally.

Why Choose This Package?

As a solo or mobile salon owner, your time is precious. This package is designed to reduce admin work, enhance your customer experience, and help you grow your business without stress.

With an easy-to-use booking system and secure payment options, you can focus on what you do best—providing exceptional beauty and wellness services to your clients.

Get Started Today!

Ready to take your solo salon business to the next level? Sign up for our Solo Package today and enjoy the benefits of a fully streamlined salon management system!

Sign up for a free demonstration and two-week free trial either through our website or by calling 0113 350 8230 today!

Salon Tracker x


11 Feb 2025

How to Prepare your Salon for the Busy Months


Now that Spring and Summer are approaching, this is when the busiest salon period starts. This applies to all salons, but especially tanning. Customers will be eager to get their holiday appointments booked in, so that they have their bouncy blowdrys, fresh lash extensions and build up that base tan before their Spring and Summer get-aways.

With this in mind, you should be preparing your salon for the busy months ahead. This blog will give you the tips and tricks needed to ensure you are ready for the holiday rush!

 

Tanning Tubes

If you are a tanning salon, a vital part of your preparation will be ensuring your sunbeds are retubed! At Salon Tracker, we recommend your sunbed tubes get replaced after 850 hours of usage. Retubing your sunbeds is an essential part of ensuring your customers have a deep, long-lasting tan, as the UV rays will be stronger.

You made need to warn customers to reduce their regular minutes by 3, as the first 100 hours of the new sunbed tubes will be more intense than usual.

 

Retail Stock

An essential preparation technique for every type of salon is re-stocking their retail products for the Spring and Summer! As customers will be coming in more regularly, they are more likely to purchase retail products along with their visits. This means your salon will need to be ordering in more retail products for this period.

If you are a tanning salon, we recommend purchasing your retail products from Bliss. They sell sunbed creams, sachets, tan shots, goggles and many more products!

We would also recommend them for stocking up on salon supplies such as sunbed sanitiser, hand towels, head rests, posters, sachet displays etc. for if you also need a restock of these supplies to prepare you for the busy period!

Bliss Direct Welcome to our World of Tanning - UV Lotions & More

 

Enterprise Package

Salon Tracker is an essential when it comes to busy periods in salons. Our Enterprise package is a great way for customers to be able to book in advance for appointments and sunbed slots, to receive their desired date and time without having to be added to a waiting list in busy periods.

Our Enterprise package also allows you to access reports, take-ins, bookings and customers remotely and can be accessed on any type of device, meaning that if you do not have time to run reports while in the salon, these can be run from anywhere at any time.

Our Enterprise package is £90/month + VAT, and has many more important features. Give us a call on 0113 350 8230 today to enquire about upgrading!

 

Marketing

Marketing is a useful tool to use during busy periods. Encouraging customers to book in advance will mean that they will be able to receive the desired date and time they prefer as if they try to walk in or book too late during a busy period, they may face disappointment.

If you are on our Enterprise package, marketing your online booking link on your social media pages is a great way to encourage customers to book in advance so they can get their appointments before it’s too late.

If you are on our Professional/Enterprise package, sending out marketing emails and SMS texts are great ways of reminding customers to get that appointment booked in that they have been thinking about. This can be done in the ‘Marketing’ section of Salon Tracker.

To purchase SMS credits or for help connecting your Mailchimp account to Salon Tracker, just give us a call on 0113 350 8230 and we will be happy to help!

 

All of these features are great ways to prepare your salon for the busy months coming!

Salon Tracker x

28 Jan 2025

Multi-site Starter Pack

The new year is all about challenging ourselves and striving to achieve success. This may mean for some salons, considering opening another site. This blog explains the ins and outs of setting up a second or even third site, and the useful tools to in order to make the set up as seamless and relaxed as possible.


Seamless Process

When it comes to being a multi-site, we consider Salon Tracker as an essential. Opening additional sites with Salon Tracker is an easy and seamless approach. Customers can be made available on all sites so that if customers visit other sites than the one they signed up at, they won’t have to sign up again as they will be automatically added to your other sites.

Another way we make the process easier for you is with services from your first site already being available on your second! This saves you the time of having to add in all your services again, and even better... customers can use their minutes in both sites if they so wish to!


Reports

If you want to generate reports to view your sales of all the sites you can do this in the reports section, as well as being able to view your reports for each site! This makes it easier to see your total takings from both your salons. This is just another of the great features we offer if you were to open another site.


 Discounted Packages

If all of your sites are with Salon Tracker, you will receive a discount on your packages. This is depending on how many sites you have with us. For example, if you have two sites, you are entitled to 10% discount on both sites, and if you have 3 sites, you will receive 15% discount on all of the sites etc. This discount increases with the more sites you have!

 

Our HQ Feature

If all of your sites are with Salon Tracker, a useful feature is our HQ. The HQ allows you to view all of your sites on one computer, and be able to see everything that is going on, as if you were in the salon. This can all be done wherever you are, as it is on a separate computer to the salon computer. The HQ feature is £60/month + VAT, however, if you have 3 or more sites, you get a FREE HQ!


We hope these features of Salon Tracker are more than enough to convince you that opening another site can be a smooth and hassle-free process with us.

 

Salon Tracker x


14 Jan 2025

Five Features You Did Not Know About

 


Our software is very simple to navigate. Once you have got the hang of how it operates, it becomes easy to use and hassle-free. However, not all of our customers know about some small features that can make their lives even easier. Here are five features of Salon Tracker that you may not know about:


Bed Transfer

When you assign a customer to a bed, sometimes other beds can become free before the one you have assigned them to. Our transfer feature allows you to transfer customers from one bed to another before they have started. Simply press the ‘transfer’ button on the bed they are currently on and then press the bed you would like to move them to. This will move them across to the vacant bed and reduce waiting time.







Waiting List

In busy periods, or when customers request specific beds that aren’t available, our waiting list feature is especially useful. Underneath each bed, there are slots that you can put customers on to assign them to a specific bed once it becomes available. Simply press the slot and put the customer on as normal. This will increase the overall waiting time for the bed as that customer is now first in line for when it becomes available. Once the bed becomes available, simply press on the customer in the waiting slot and press ‘confirm’. This will move them up from the waiting slot to put them on the bed. We can also add more waiting slots in for busier salons.


Custom Dress Down

When it comes to customers using a bed, they will need some time to get changed and put their tanning lotions on before the bed starts. Salon Tracker has a default dress down and cool down period of 3 minutes either side of the bed’s minutes to allow for this. However, some customers may need more time for many reasons. Our custom dress down feature allows customers to request a certain amount of minutes to allow them the right amount of time. This can be changed in their customer account on Salon Tracker. Simply go into their customer account and go to the ‘tanning’ section. There you will see the drop down button for custom minutes. Once changed, press ‘save’ and this will be automatically applied every time this customer uses the beds.







Stock Warning Level

One of our selling points is our stock management feature, but did you know you can add a low stock warning level? In the ‘stock info’ tab of a product, once you have ticked ‘monitor stock levels’ you can add in a low stock warning level by using the drop down arrows. Once the correct number is added, press ‘save’. Once this product reaches the warning level set, it will prompt you to restock it next time someone tries to purchase it. This is a useful feature to make sure you never run out of stock.






Company Holiday

Going to be closed for a period of time? If you set a company holiday on Salon Tracker, this means that no customers will be able to book anything during this time, saving you the hassle of having to put holidays on each bookable item. This can be done in Salon Tracker by going to the admin section, settings, holidays, edit and add holiday, you can then add the dates you will be closed for. This is popular with our clients over the festive period.






We hope you have learnt something new about Salon Tracker, and we these features make running your salon a little easier!

 

Salon Tracker x

7 Jan 2025

Getting Organised in the New Year: A Guide for Salons




As we step into the new year, it’s time for salons to refresh, reorganise, and set the stage for a successful year ahead. A well-organised salon enhances both operations and the client experience, ensuring returning and new customers alike are delighted. Plus, with January sales events on the horizon, there’s no better time to shine.

Here’s how to start the year on the right foot and make the most of January’s opportunities.


1. January Sales Events: A Revenue Boost

Post-Holiday Clearance

After the holiday rush, you may have leftover stock such as seasonal tanning lotions, gift sets, or holiday-themed beauty products. Use January to clear out inventory with enticing deals:

  • Bundle Discounts: Combine leftover items into discounted packages.
  • “Buy One, Get One Free” Deals: Perfect for encouraging larger purchases while clearing inventory.
  • Loyalty Perks: Offer exclusive clearance sales to your most loyal clients to thank them for their continued support.

 

New Year Flash Sales

Kickstart the year with limited-time promotions that encourage urgency:

  • Discounted Services: Offer a flat discount on tanning packages or popular beauty treatments for a limited time.
  • Membership Deals: Reduce prices for prepaid service packages to lock in repeat customers.
  • Social Media Exclusives: Promote flash sales through Instagram and Facebook stories with countdowns to create excitement.

These sales events not only generate revenue but also bring new clients through the door and re-engage existing ones.

 

2. Streamline Scheduling

A chaotic schedule leads to unhappy clients and stressed staff.

  • Use Software: Invest in Salon Tracker to allow online bookings and send automated reminders to clients.
  • Promote Off-Peak Hours: Use January sales to attract clients to slower times of the day with reduced prices or special add-ons.

 

3. Declutter and Refresh Your Space

Start the year with a clean and inviting salon:

  • Tidy Workstations: Store tools and supplies neatly, keeping essentials close at hand.
  • Organise Inventory: Label and sort your stockroom so products are easy to locate.
  • Redecorate for the Season: Replace holiday decor with fresh, neutral elements like plants or soft lighting to create a relaxing atmosphere.
  •  

4. Optimise Your Inventory Management

January is a great time to take control of your stock.

  • Audit Your Inventory: Identify fast-moving items and those that underperformed.
  • Set Up Automated Reordering: Avoid overstocking or shortages by using Salon Tracker to track sales trends and prompt reordering of stock.
  • Test New Products: Use insights from last year to add trending items like rapid-developing tanning solutions or clean beauty products.

 

5. Enhance Client Experience

  • New Year Goals Packages: Offer services aimed at helping clients achieve their “new year, new me” resolutions, such as healthy tanning plans or revitalising skincare treatments.
  • Feedback Opportunities: Collect insights from clients about what they loved or areas for improvement through quick surveys or suggestion boxes.

 

6. Focus on Marketing

Seasonal Campaigns

Capitalise on the “new year” energy with themed promotions:

  • “Glow Up in 2025” Campaign: Promote tanning and beauty services designed to help clients start the year confidently.

 

Social Media Promotions

Boost your visibility:

  • Share testimonials, before-and-after transformations, and client stories on Instagram or TikTok.
  • Run January-specific contests, like giveaways for gift cards or free treatments.

 

7. Invest in Your Team

Your team is the heart of your salon. Start the year strong by empowering them:

  • Training on New Trends: Ensure staff are equipped to offer trending treatments or use updated equipment.
  • Team Goal Setting: Host a meeting to set group and individual targets for the year.
  • Recognition Programs: Motivate your team with rewards for meeting sales or service benchmarks.

 

8. Review and Refresh Your Services

  • Introduce New Offerings: Based on last year’s feedback, offer trending services for your customers to enjoy!
  • Adjust Pricing: Ensure your prices reflect the value provided and align with your market.
  • Bundle Deals: Create service packages that encourage clients to try a variety of offerings.

 

9. Celebrate Success

Acknowledge milestones, both big and small. Whether it’s hitting a sales goal during a flash sale or receiving glowing client feedback, celebrating success motivates your team and builds momentum for the rest of the year.

 

Conclusion

The new year is an opportunity to revamp your tanning and beauty salon for maximum success. With a focus on January sales events, efficient organisation, and enhanced client experiences, you’ll create a thriving business that’s ready to shine all year long. Let’s make this year your salon’s best yet!

 

That's all for now!

 

Salon Tracker x

17 Dec 2024

Christmas Look Book 2024: Top Trends for the Festive Season



The holiday season is here, and a Christmas Look Book can be your salon’s secret weapon for inspiring clients and boosting bookings. Here are some trends that can help you shine this season!

 

1. Glow All Season

For tanning salons, showcasing different tanning options such as spray tans, gradual lotions, and bronzing treatments is a great way to give clients a natural, sun-kissed look, perfect for holiday parties or winter getaways.

 

2. Feature Seasonal Salon Offers

Use the Look Book to promote holiday service packages, gift cards, and festive product bundles. Holiday packages that combine hair, makeup, and nails make perfect gifts or ready-made makeovers for holiday events. Showcase loyalty perks like discounts or points for the New Year to encourage repeat visits.

 

3. Inspire Winter Self-Care

Highlight seasonal treatments for winter dryness like hydrating masks, conditioning treatments, or scalp care. Suggest take-home products for clients to pamper themselves and keep their hair holiday-ready. Offering creams and including seasonal skincare tips, like moisturising routines to maintain an even tan is also great to offer clients during these colder months.

 

4. Showcase Holiday Hair Trends

Clients love fresh ideas for holiday styles! Feature seasonal colour trends like warm caramel highlights or icy blondes, along with festive hairstyles like glam curls, braids, and elegant updos. Add photos with hair accessories—like sparkling pins and jewelled headbands—to give clients festive style inspiration.

 

5. Promote Holiday Makeup Looks

Offer makeup looks that sparkle. Highlight classic red lips, smoky eyes with metallic shimmer, and bold glitter looks. Include mini-tutorials or tips to inspire clients to book a makeup session or try a new festive style.

 

We hope these tips gave you some ideas for what you can offer in your salon during the festive season!

 

Salon Tracker x

3 Dec 2024

Tanning Salon Starter Pack



Looking to open a new sunbed shop? Need some advice on where to start? Look no further. This blog will provide you with the four essentials you will need prior to opening so that you are prepared and ready to go.


Sunbeds

Arguably the most important step to opening a sunbed shop is the sunbeds. Not sure where to purchase your sunbeds from? We have three trustworthy suppliers that we recommend to our clients:

Cyrano: Cyrano - The UK home for sunbeds, lamps and tanning lotions

Tan Empire: Tan Empire brand new fully reconditioned sunbeds.Tanning Cosmetics

Sun and Health: Buy Lease & Hire Sunbeds, Infrared Saunas in UK – Sun and Health International Ltd

These suppliers sell a range of different sunbeds; differing in brands, types and technologies. They also cater for various different budgets, so no matter how high or low your budget is, there will be the sunbeds for you. If you have any questions, all these suppliers would be happy to help and give you more information. Their contact details are listed on their websites.


Timer Managers/ Token Systems

Once you have acquired your sunbeds, the next step is to decide how you are going to power them. Sunbeds can either be powered through a token system or a timer manager system.

Token systems are a cheaper alternative to timer managers. They are controlled by giving the customers tokens to power the beds. These tokens are slotted into the token box and each token is worth 3 minutes. This means customers can only go up in threes with their minutes e.g. 3,6,9,12,15 etc.

Timer managers can be controlled through the main box manually, or through Salon Tracker automatically. They are usually more expensive than token systems but their features justify the price. If you are on our Professional package, we offer T-Max and Sigma integration. This means if you have a timer manager powered by either of these brands, we can connect this to your Salon Tracker, so that when a customer is placed on the sunbed, (once the dress-down time is up) the sunbed will turn on automatically. Timer managers also allow for customers to go on the sunbed for any minutes, not just going up in threes like token systems.

If you are interested in purchasing a timer manager or token system, we have three trustworthy suppliers that we recommend to our clients:

Cyrano: Cyrano - The UK home for sunbeds, lamps and tanning lotions

Tan Empire: Tan Empire brand new fully reconditioned sunbeds.Tanning Cosmetics

Sun and Health: Buy Lease & Hire Sunbeds, Infrared Saunas in UK – Sun and Health International Ltd


If you have any questions, all these suppliers would be happy to help and give you more information. Their contact details are listed on their websites.

 

Sunbed Creams

Another element to consider before opening is if you are planning on selling any retail products. Most of our clients sell sunbed creams and sachets, to help accelerate their customers’ tans. Struggling to find a sunbed cream supplier? We recommend Bliss. Bliss is a trusted tanning cream supplier and sells thousands of creams ranging from budget to luxury. They also cater for different skin types, intensity and even tattoos.

Bliss sell these creams in bottle and sachet form. This means customers can purchase a sachet to try out a cream before committing to a bottle. We recommend selling both of these to give your customers more flexibility when deciding how much to spend on a cream.

Bliss Direct Welcome to our World of Tanning - UV Lotions & More | Bliss, Freephone 0800 801 760

If you have any questions, Bliss would be happy to help and give you more information. Their contact details are listed on their website.


Sunbed Cubicles and Shutters

If you're really wanting your salon to stand out from the crowd, one thing you could invest in is some modern shutters and cubicles. Sunbed Cubicles and Shutters  design and build bespoke cubicles to give your salon that 'wow' factor. With 23 years experience they're the UK leaders in this field and as well as being able to design these cubicles, they also have a wealth of knowledge on the tanning industry. To find out more get in touch with Andy on 0799066068 or the other Andy on 07462219505!


Salon Tracker

Last but not definitely not least, you will need Salon Tracker! We consider our software as a necessity to old and new salons. Most of our customers cannot imagine running their salons without us, as we make their day-to-day lives that bit easier. Our system caters for every type of salon, but we specialise in tanning. We have unique features such as minute tracking, T-Max and Sigma integration, stock management and staff permissions. These features make us stand out from the rest, and simplify the way you run your salon. 

We offer three packages:

Standard - £30/month +VAT

Professional- £60/month +VAT

Enterprise- £90/month +VAT

We also offer a free demonstration and two-week free trial of our software!

For more information about our software or to get booked in, either give us a call on 0113 350 8230 or drop us an email at info@salontracker.co.uk and one of our team would be happy to help!


Salon Tracker x

 

26 Nov 2024

Christmas Marketing with Salon Tracker



Creating a Christmas marketing campaign for your salon can help attract new clients, retain existing ones, and boost sales during the festive season. This blog will discuss some of the ways you can utilise the Christmas period to increase sales in your salon!

Exclusive Holiday Products

Creating special holiday bundles with your retail products will get your customers in the festive mood and help sell your products that may not be as often sold. You could offer pre-made or customisable boxes for gifting to friends as a Christmas gift or as a treat for themselves!

Introducing holiday-themed services, like Christmas nails creates a festive atmosphere and gives customers a reason to indulge in the Christmas spirit.

Another great way to bring in some more business is to offer Christmas gift vouchers in the store... after it is the season for giving!! Offering gift vouchers is a great way to spread the word about your business through your loyal customers and is the perfect gift for Christmas!


Partner with Local Businesses

Partnering with local boutiques, cafes, or gyms to offer cross-promotions for the holiday season is great to help other businesses in your area and spread the word to people who may not have previously heard about you. For example an offer you could do is "Bring your receipt from [Local Café] and get 10% off your booking with us!"


Pre-Booking Incentives

Offering discounts to customers who pre-book appointments for the New Year is a great way to help fill your calendar for the slower months ahead and gives your customers a reason to return after the holiday rush.

Double the points in your loyalty program for clients who book and receive services during the holiday season. This will encourage customers to come in more and make the most of your offer!

 

Christmas-Themed Events

Another great way to invite your customers into your salon is by hosting Christmas events. For example you could partner with a local charity to host a holiday giving event. Offer discounts or free add-ons for clients who bring in items for donation, like toys, clothes, or food for local shelters.

You could even host an in-salon event where clients can enjoy mini beauty treatments, consultations, or makeup tutorials to help them get ready for the holiday season.

A Christmas giveaway where you share an offer every day for the 12 days of Christmas could also be a great way to ensure your customers are always coming back for more! Whether it be a discount each day or a free product with any purchase/ booking this will keep your customers guessing and excited to find out.


Social Media

Last but not least… Probably the most obvious way to spread the word these days has to be Social Media!

You can use Social Media to your advantage by sharing your plans of what's to come over the Christmas period. Promoting all of the above mentioned offers and events is a great way to let people know what is happening in your salon and share with their friends to help you gain more business!


We hope this blog has given you some useful tips on how to make these colder winter times a bit more jolly.


Let the countdown begin! 

Salon Tracker x

19 Nov 2024

How to make the most out of Black Friday!



Everybody loves a good deal, and with the countdown to Christmas now on, treating your clients is the best way to keep them coming back for more!


This blog will give you a rundown on how you can benefit from Black Friday deals in your salon.


One great way to get your customers to buy more of your courses, treatments and retail products is by adding discounts. A deal always appeals to customers and will increase your sales and keep your customers happy.


Another great way to benefit from Black Friday is by offering discounted gift vouchers in store. This is a great Christmas gift for your customers to purchase, and of course expand your customer base.


You could also offer free minutes on a course you sell which will attract your customers to purchase them, in return bringing more bookings to your salon.


A great way to promote your deals is by using social media and our advanced marketing suite on Salon Tracker. Letting your customers know about your offers will bring in more business.


And we of course practice what we preach and had to do some deals of our own



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*These deals are available from 18/11/2024 - 29/11/2024*


Read below to find out what our amazing Black Friday deals and discounts are:

 

Sign up now and get 30% off your first 3 months with us


Purchase our SMS bundles and get 15% off now!


And last but not least... Upgrade now and get 30% off your first 3 months with us

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If you're not already a customer of ours then what better time to join us than now with these amazing deals on offer! 

Just give us a call on 0113 350 8230 or drop us an email at info@salontracker.co.uk.

That's all for now!

Salon Tracker x 

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