Meet The Salon Tracker Team

It has been over two years since our last ‘Meet the Team’ blog and a lot has changed since then, with some people who you were introduced to in that blog and with some new faces in the team! We thought that because of all these changes we would give you an update on the team, that I’m sure many of you have spoken to about the software, and their roles in Salon Tracker.

Hi I’m Alisha, and I’m a Sales and Marketing Executive here at Salon Tracker. I have worked here for over a year now and in this time, I have worked in Sales, Marketing and Support! 

My day-to-day jobs include contacting new salon business owners, as well as managing current customers' accounts and helping deal with any support that they may need. Alongside this, I also create the Social Media posts and write the blogs about our features in Salon Tracker and tips for salons! 

A fun fact about me is that I am a foodie and have a food blog where I share my reviews!

Hi, I'm Eleanor, and I'm a Sales and Marketing Executive here at Salon Tracker. I have worked here for 6 months now and I have learnt a lot in my short period, in several areas such as Sales, Marketing and some Support!

My typical day is filled with engaging with potential clients and demonstrating our software. I am always happy to answer any questions regarding the software and will help you along your Salon Tracker journey to help find the best suited package for you! I am also part of the marketing team where I help generate social media campaigns and produce engaging content for our followers, which I really enjoy. 

A fun fact about me is I love to travel and I have been to 20 countries!

Hi, I’m Craig, My primary role at Salon Tracker is in sales, where I focus on matching customers with the perfect package and hardware to meet their needs, while ensuring they feel confident using our software to grow their businesses. I also contribute to our support and marketing efforts whenever I can.

I’ve been part of the Salon Tracker team for nearly a year and a half now, and during this time, I’ve developed both my professional skills and personal growth. I’m also pursuing a Business Management degree at Sheffield Hallam University alongside my role.

Being part of such a supportive team is a privilege, and I’m grateful for the opportunity to play a part in the success of our customers' salons as well.

A fun fact about me is I have an Austrian niece and nephew who are twins!

 My name is Mia, I am currently working with the support team which I have been in for 2 years. My role is to solve any technical issues that a customer may have. 

I am also in my last year of my Business Management degree apprenticeship at Sheffield Hallam University, which I am enjoying as I have the opportunity to learn more about the business, and how it works, and also how I can grow within it. 

I am really loving my time at Salon Tracker and working in within a team who support each other in every way they can.

A fun fact about me is that I am a trained lifeguard!

Hi, I'm Abi, and I'm a Support Executive here at Salon Tracker. I have been working at Salon Tracker for the past 1.5 years in my role. 

During this time, I have gained valuable experience and developed new skills, including problem-solving, effective communication, and technical troubleshooting. 

This role has allowed me to grow both personally and professionally, and I enjoy supporting clients while contributing to the success of the team!

A fun fact about me is that I am running the Manchester Marathon this year!

Hi, I’m Rohan, and I’m a Technical Executive here at Salon Tracker. I’ve been with the team for a few months now, and in that time, I’ve had the opportunity to work in Support, Development, and Report Customization!

My day-to-day responsibilities include assisting customers with technical support queries, resolving any issues they encounter, and helping ensure their systems run smoothly. In addition to this, I’ve also worked on developing and improving they software and customizing reports to better meet our clients’ needs!

Fun fact about me I assembled a car engine in my university living room, the hardest part was getting it out the door!

Hey, I'm Ellis, the Senior Accounts Executive at Salon Tracker. I’ve been with the team for over three years and have had the chance to work in pretty much every area of the company before stepping into my current role. 

These days, I focus on keeping our customer data up to date and managing relationships with some of our multisite clients. 

I also collaborate closely with the development team to help design and build new features—which we’re excited to roll out in Salon Tracker soon!

A fun fact about me is that I've been to every continent apart from Antarctica! 

Hey everyone! I’m Naomi, the Senior Technical Executive at Salon Tracker. I’ve been part of the team for over 7 years now, and chances are, I’ve probably chatted with a lot of you on the phone during that time!

My day-to-day usually involves tackling tech support issues and helping the rest of the team with any tricky problems they’re working on. But here’s some exciting news – I’m about to step into a brand-new role on our software development team!

That means I’ll soon be diving into creating some of the cool new features we’ve got planned for this year. Keep an eye out – there’s some great stuff coming your way!

A fun fact about me is I am learning to juggle!

Hi, I’m Leah, the Senior Sales and Marketing Executive at Salon Tracker. I’ve been part of the team for over six years, gaining experience across various aspects of the business before focusing on leading the sales and marketing team. 

My role involves overseeing daily sales operations to ensure everything runs smoothly and analyzing our marketing campaigns to identify successes and areas for improvement. 

I also collaborate closely with our Finance, Support, and Development teams to ensure we deliver the best products and services to our valued customers.

A fun fact about me is that I can play the saxophone!

 

Salon Tracker x