28 Sept 2016

How Salon Software could help you this Autumn & Christmas

Now with Professional Beauty North past us it’s almost that time of the year. The days are getting shorter, the leaves turn colourful again and then there’s Christmas. It feels like summer has just ended and now you’re proably thinking 'you're mentioning Christmas – already'?! But for many salons this is one of the busiest times and there are so many opportunities leading up to Christmas; Halloween, Bonfire Night, Black Friday and the Festive Period itself.

As winter is approaching, most salons see an increase in the amount of clients wanting to book appointments before the New Year. A lot of salons get their best deals and incentives out of their sleeves around this time. This could either be an ‘Unlimited Tanning Month’ motivating those who want to keep their summer glow, or 2-4-1 on selected Hair and Beauty services…, the options are endless. No matter what it is, our Salon Software can help you stay on top of your appointments and assist with growing your business. Let me tell you about our new features that make it easy to manage your business, wherever you are. Salon Tracker is designed to make life easier for you at the salon as well as help you to run your business smoothly. If you’re thinking of investing in software, here are ways our system can help in retaining and acquiring clients. Our Software offers features to help resolve some of the day-to-day issues that arise for you at the salon. Here we're exploring the different ways that we offer, with features such as online booking, marketing and staff-rota-systems:


Mobile App & Online Booking


Our Salon Branded Mobile App makes booking for clients easier, as they’re now able to book 24/7. This is a fantastic way for your clients to contact you at their own convenience, wherever they are. Clients will be provided with their own exclusive login, which allows them to be able to book and update their services at any time. Any appointments made will synchronise straight to your Salon Tracker Calendar. The app also allows you to advertise last-minute salon slots and deals, filling any unwanted calendar gaps and increasing business sales.

The online booking feature has become more and more popular with our clients over the last few months. Salon Tracker makes sure to install the feature on your Salon’s website, as well as Facebook page. Same as with the app, any client who registers and books an appointment with you online will automatically appear within your calendar and database. The great thing is that the system knows what appointments are taken and which ones are available and therefore it won’t double book for the same time slot.


Site-View


This function allows you to overlook your salon activity when at home or on the go. If you have a busy salon and are in and out, you can easily keep track of bookings and reports. Site View works for those business owners that are constantly on the go. It allows you to access your current business activity from your Smartphone, iPad/tablet or PC. You simply need to login to your admin account to see what is happening with your staff and with your takings. 


Marketing


Now is the time to really focus on your marketing campaigns. If it’s through posters in your shop window or through your website, people respond to a good offer. SMS and Email Marketing is always a quick and easy but useful way to improve client retention. It can also be used to send exclusive offers to your VIP customers and to keep them informed about any bookings with our SMS booking reminders. Our SMS and Email service is so simple to set up and a very easy way to engage with customers.


Fingerprint Staff Rota


When your Salon is busy and you as a salon owner have a lot going on, it sometimes can be hard to observe every client that comes through the door, not to mention your staff. To ensure that your salon runs smoothly and your staff are acting professional, especially during the festive season, we have released the smart staff rota. This now lets you take control and ensure your staff arrive and leave on time. We have integrated a function on our software that links to a fingerprint reader. Our ‘Staff Rota’ feature is an easy way to track clock-in and clock-out times. Once it is linked up to a fingerprint reader, staff members simply place their finger on the reader before they start their shifts, and then again when they finish. The feature will accurately track the duration of staff shifts without them being able to edit or manipulate the rota.


Stay in control of your business, and most importantly, your clients. Using Salon Tracker has reportedly created a seamless client journey. Want to explore how our product can help develop your business and improve your client relationships? Give us a ring to discuss your options on +44 (0) 113 350 8230 where you can also book in for a software demonstration. All of our demonstrations are done through remote assistance; we connect to your computer, show you the features and you decide if it suits you. Remember, you can always trial our software for 2-weeks FREE, no obligation.

To receive your trial click the link http://www.salontracker.co.uk/FreeTrial.aspx 


Salon Tracker x

21 Sept 2016

Professional Beauty North Round Up!

Thank you everyone who visited our stand at Professional Beauty North in Manchester. We are extremely happy with the outcome of the show and it’s been great meeting so many of you. This has been the first trade show I’ve ever attended, so for me it’s been great to see what it is all about. This year’s show has been the second time we exhibited at PB North and every year it's getting better and better. We had a very busy two days, meeting existing clients of ours as well as plenty of potential ones. We are certainly busy at the office getting through all of the enquiries now. If you have missed our exclusive show offers and unique features, here’s a quick summary. All of our show offers are valid until 31st October 2016!

Offers


3 Months Free on all Subscription Software Licenses

We offer 3 subscription services:
Standard Subscription is £30 + VAT per month
Professional Subscription is £60 + VAT per month
Enterprise Subscription is £90 + VAT per month


20% off all Hardware Purchases
Including our All-in-One PC and POS Hardware Bundle


This year we have released a few new features that make our software even better. Did you know?


We integrate with T-Max? 

Seamless timer integration for tanning salons, so there are no miscellaneous minutes, as everything is tracked accurately and assigned to a digital client card.

Offer a 24/7 booking service that syncs straight with your calendar? 

Our Mobile App makes booking on the go available to clients 24/7. All clients have their own personal login to be able to book and update their services at the tap of a button.

You can oversee all your Salons from one location? 

Our HQ function is especially beneficial to those of you who have multi-sites, as you can link your client data, treatment lists and manage stock from a main headquarters.

Clients can register online or through an iPad? 

With our online registration feature, clients can register for the salon online or through an iPad displayed at the front of your shop, minimising reception queues!


Want to see how our product can help develop your business and improve your client relationships? Give us a ring to discuss your options or if you want to book in for a software demonstration. All of our demonstrations are done through remote assistance; we connect to your computer, show you the features and you decide if it suits you. Remember you can always trial our software for 2-weeks FREE, no obligation.
To receive your trial click the link http://www.salontracker.co.uk/FreeTrial.aspx

Salon Tracker x       

14 Sept 2016

Salon Tracker’s 5 Mini Tips for a Trade Show:

This September is Salon Tracker’s second time exhibiting at Pro Beauty North, and so after gathering experiences from our previous exhibits, we have put together a little show guide on how we can help you to maximise your time at a trade show to its full potential. Trade shows are a great place for businesses to network and they are also full of opportunities for you, as salon owners, to take advantage of and invest in your business.

Event halls however are usually hectic environments, packed with business owners looking for products to improve their services and increase profitability. And with this busy environment, it is easy to get flustered and lose track of why you visited a trade show in the first place. Having said this, we have created some little pointers below to help you to manage your visit well, so here-goes…


Go With A Plan!

Download the event show guide if this is possible, look at the list of exhibitors and work out which stands you want to visit prior to the event. There is nothing worse than turning up to a busy event hall, with no idea where the companies are located within the exhibition and then spending half of your day looking round busy aisles to spot them! Also, if you can, try and arrange appointments with those particular brands if they are offering appointment scheduling, just to secure your time with them and to avoid delays with queuing!


Prepare Your Questions


Once you have identified the companies that you want to visit, you are then best to look in to some current factors in the salon that have room for improvement. Work out by researching the companies that you are visiting which of them may be able to help you out with these needs and note down some appropriate questions to ask the stand representatives.


Network


As much as you visit a trade show to find resources that will be beneficial to your brand, don’t forget that this is a perfect opportunity to target vendors that may be interested in your company too! The Professional Beauty exhibition is full of the salon interested and therefore what not a better opportunity to hand out your own business cards and build a relationship with potential prospects. Trade shows are such a sociable affair that you should be prepared to do a bit of brand-promoting whilst you’re there.


Collect!


Throughout the event you will visit countless numbers of stands, and sometimes you visit many that offer such similar services, you can forget which brand was which. Our advice here would be to take a little note pad and jot down some mini reminders whilst you’re visiting each separate stand. This way, you won’t lose track of companies that you may want to enquire with again and also, you save yourself time having to do extra research once you’re home. Most companies will offer you free giveaways, flyers or information brochures, which are also handy to have and make notes on. You’re best to collect sample brochures from all of the companies that you were extremely interested in, then it helps you to narrow down the products that you may want to follow up after the show. Don’t forget to also make a note of the names and direct lines of any professionals that you had a conversation with, as this way they are much easier to track down after the event!


Plan Yourself Some Time-Out


Trade shows are hard-work! You spend the majority of the day on your feet, gathering information over-load and sometimes you need to remember to just give yourself that 5-10 minutes break here and there to evaluate what you have found out already and to also re-energise. Grab a floor plan when you first arrive at the event and map out the local rest/coffee areas so you can plan your route and stop-offs along the way!


We hope these little tips will help you to enjoy your time at the event, and if this is your first time visiting a trade show, we'll be on stand C42 to answer all of your salon software questions. We'll be offering free demonstrations and salon management advice across the 2 day event so be sure to pop and see us!

Salon Tracker x

7 Sept 2016

What to expect at PB North (New features, releases and exclusive offers)

We are exhibiting at Professional Beauty North again this year. This is our second time at the show and we are very excited to bring our new team members with us (Danny, our new Tech Support Consultant and myself, Lydia, new Marketing and Sales Assistant). This will be my first Trade Show and I’m very excited that I’ve been given the opportunity to attend and meet all of you there. The Salon Tracker team will be available on Sunday and Monday all day for any questions, demonstrations or general inquiries. We are specialists in our field so don’t worry if it all seems new to you. Find us at Stand C42 and have a look at what we do. Come on down to Manchester, there is plenty to see at the show and the city.



What can you expect from Salon Tracker on the day?




Whether you are looking to sign up as a customer with us, are an existing customer or maybe you’re just looking for information, we have plenty of leaflets and brochures for you to take away. There will be members from the sales and support team present to answer all of your questions and give you FREE advice on all of the software packages and features. Live demonstrations will be on-going throughout the day and you will have the chance to purchase anything directly on the day. Don’t forget, you can book a demonstration and a FREE two week trial with us at the show. I would recommend that you definitely look out for our new features and exclusive offers. Our team has been working extremely hard over the past few months to improve the software and come up with new features. Each of these 3 features are a part of our Enterprise software package, in which this can be purchased for less than £25 per week and if you sign up with us from the show, we’ll offer you your first 3 months FREE!). New features include:



Salon-Branded Mobile App

The Mobile App is our newest release and it contains features such as salon-branded customisation, booking ability from your smartphone 24/7 and a marketing tool for those clients who like to check on offers on the go. A personalised app for your salon is the perfect way to stand out from the crowd. Our mobile app is customised to your own needs, you tell us what you need and we make it happen.


Home-View

This gives you the ability to view salon activity and reports from home on your PC or on the go using a smartphone, tablet or iPad. The feature ensures that business owners stay in control even when it’s out of working hours. 


Online Registration

If a new client makes a booking appointment online or through the app, our software now will synchronise all of the clients’ information into your Salon Tracker calendar instantly. 


Not using Salon Tracker Software yet? No problem, we have some great discounts and offers available for everyone attending the show.



Software & Pricing


Offers on our Software packages include:

3-Months FREE Subscription*


The offer applies to each of our 3 subscription software packages, in which these include;

  • Standard Subscription RRP £30 (+VAT) PCM
  • Professional Subscription RRP 60 (+VAT) PCM
  • Enterprise Subscription RRP 90 (+VAT) PCM                                                                *(3 months FREE is based on minimum software contract signup of 12 months)

Hardware & Pricing


Offers on our Hardware packages include:

20% off all Hardware from Salon Tracker!
We have some great offers on all of our hardware if you purchase from Salon Tracker directly at the show. We are offering a 20% discount on all hardware orders for show visitors until 31st October 2016. The offer is applicable on each of the below products, whether bought in a single or bulk package:*


POS Hardware Bundle £499 (including barcode scanner, cash drawer and receipt Printer) Easy to set up retail POS hardware bundle consisting of a lockable, electronic cash drawer, handheld wired barcode scanner and an eco-friendly thermal receipt printer.

Touchscreen All-in-one PC £899 Having touchscreen capabilities on your monitor enhances its usability and provides a high-tech feel, bring efficiency and style to your computer.
(You can also purchase the POS Hardware Bundle and the Touchscreen All-in-one PC together at a discounted rate).

  • Barcode Scanner £149
  • Cash Drawer £149
  • Receipt Printer £249
  • Signature Pad £49
  • Fingerprint Reader £149
  • Caller ID £49


                                                                                         *All prices excluding VAT

For more information about our software/hardware and how it can help improve your business download our FREE brochure now or simply ask us all your questions at the show http://bit.ly/1LPodhk . Now you know all of our offers and new features we hope to see you at Professional Beauty North in Manchester this year. Trade shows are great places to network with businesses, especially if you’re a salon owner or new to the business. It is a great opportunity to see what’s new in the salon world, explore new products and attend seminars. There is still time to sign up and take advantage of a FREE ticket. If you are interested in attending then follow the link http://bit.ly/2bB97Uo

Our team looks forward to seeing you at the event and helping you improve your Salon business!

Salontracker x

New Feature: Online Chat

We have exciting news! With our new update, online chat is available straight from your desktop as well as from the Salon Tracker applicatio...