September Salon Tracker Feature of the Month: Advanced Deposits

Ever get frustrated with people not showing up to appointments, even when you’ve sent them a text-reminder message that it seems that they’ve completely ignored? Do you think that people would react the same if you added a little upfront pre-pay rule to their booking? We’ve enhanced our software by advancing our upfront deposits system, to help you to clamp down on people missing their appointments once and for all. Especially with Peak season, Christmas, being just around the corner, your calendars are going to be booking up fast with festive appointments and so you really don’t have time to waste with no-shows! That’s why for September we’ve chosen ‘Advanced Deposits’ as our feature of the month! So how do our deposits work?

You have a few different options when it comes to setting the rules for your deposits. So, if you want to take a set value amount for every treatment that you offer, we have a simple way of implementing this. Or if you want to do specific percentage deposits for a certain range of treatments; so, for example say that you wanted to just take deposits for all treatments that are over say £50, we can also set this up as a rule for you using our product-group permissions feature. You can also set a flat-rate deposit, or a minimum and maximum value dependent on the price of the treatment, therefore the feature is extremely flexible depending on how you wish to run this in your salon.

Some of the benefits of having a deposit as well as an appointment reminder are:

- If a client has already pre-paid a small percentage of their appointment then they are less likely to cancel a booking that they have already committed money to

- The benefit to you if the client doesn’t show is that you at least retain the value of the deposit to slightly make up for the inconvenience

- It makes the clients remaining amount cheaper when they arrive for their treatment, which some customers deem as a benefit, as this splits the payment up for them making it seem more affordable

- It gives you and your client a better sense of security for their booking, as for you as salon owner you have the confirmation of the deposit and for the client they have the confidence that their booking is secured with a payment.

What package is deposits available on? We are offering this as an inclusion on both our Professional and Enterprise software packages, as they are part of our advanced management tools which are available on both of these software editions.

For more information or for your FREE demo and trial, please call our team on 0113 350 8230, who’d be more than happy to give you a run through of how this feature can benefit your salon this season.

We are also exhibiting at Professional Beauty North next month, where we will be giving live demos of this feature to anyone who wishes to visit our stand! You’ll find us at #E67 across the 2-day event. Not got your ticket yet? Simply head to https://registration.n200.com/survey/3pud1tsgfmxw1?actioncode=NTWO000118SAF to get your FREE ticket to the show with Salon Tracker!

Hope to see you there!

Salon Tracker x