Working with software, especially Salon Tracker is designed to make your life easier and manage your salon through every period of the year. No need for pen and paper anymore, as you now have everything electronically available. Good advice is always helpful when your head is full of other important bits to keep track off.
Therefore, we have complied some tips on how to get the most out of your software in the lead up to Christmas.
Planning: Having an action plan in mind is not necessarily something you only do once when you open your business. This should be evaluated now and then and always be adapted to how the business is changing. For example, if it’s going slow then you can adapt to more aggressive marketing techniques. It can be a good habit for managers or salon owners towards the end of the year to sit down and evaluate the last month’s performances. Not only will this provide valuable information on your business, but also help create a marketing strategy to push sales further.
Here at Salon Tracker we have created a new feature called ‘Salon Insight’ and it basically does all the hard work for you. If you want to find out more about Salon Insights we're happy to answer all of your questions. But let me tell you it makes marketing and creating an action plan dead easy. Creating good habits now will help you in the long run. Establishing a good routine while using the software can help you keep track of things better and manage the salon more professionally.
Features: At Salon Tracker we constantly develop our features based on our customer’s needs. Therefore, over this past year we have developed a variety of features that make using the system even easier. Our latest features include adjustable appointment times and prices. This is especially designed for hairdressers and beauty salons and will be ready on the system in a few weeks.
However, you can also take advantage of what’s already on the system. Did you know that our software is designed to meet your needs. Plenty of things are customisable such as booking columns, financial reports and marketing features. As no system fits all salons, we have created a way that caters for different types of salon, such as hair, beauty and tanning.
Tanning: Speaking of tanning, we are the only UK software provider that caters for all your tanning needs. Meaning, we offer advanced tanning features and timer integration. Many people still want to keep their summer glow during the winter months and it is important to keep up tanning safety during those months as well. Our system can work with pin codes or a fingerprint reader to ensure people don’t use someone else’s account. Furthermore, you can enable warnings and shutdowns of the system if a customer doesn’t meet certain tanning criteria, like being over 18 or tanning too much within a 24 h period.
As you can see it depends what sort of business you have, the features that are an advantage to you. Even if your salon caters for all things hair, beauty and tanning, the software is still great as you can keep the business under control from one solution.
Finance/ROI: Our reports are great to keep track of your financial site as well as how your business is performing. Combined with the marketing tool you can then tackle weak spots. Helping to grow your business even further. This is perfect for the upcoming Christmas period and especially the new year.
Run through the filters and play around. This already will give you plenty of insights such as important customer characteristics. This is pretty helpful in 2 ways. Firstly to find out important information about your customers spending habits and secondly to encourage them to rebook or remind them about activities. Using custom text messages will make the experience personalised and the customer feels valued.
Support/Training: Take advantage of our free support and training. We are also currently working on videos that will soon be available on the system demonstrating common features and settings. If it’s there and it’s free by all means get your use out of it.
Our team is always happy to help with your questions and queries. Require additional training for you or your staff members? We can schedule individual sessions that will go through the software in depth and can last from 10-45 mins or even longer if it's needed. Most of our customers benefit from a step by step tutorial where they can ask all relevant questions.
As always if you have any questions or need assistance let one of our team members know and we’d be happy to help.
Salon Tracker x
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