22 May 2015

Looking for new ideas to deck your tanning salon out with this summer?

Are you bored of your current salon interior and want a bit of inspiration to spruce things up a bit?  Is there a certain atmosphere that you want to create and need a few indicators to point you in the right direction?  Here at Salon Tracker software, we've done a bit of research and come up with a few ideas to give you that bit of enthusiasm to go get creative with your salon!



1. Theme and Colour 

It is really important that décor in a salon is cohesive and is connected in some way throughout, as when a client visits for a treatment it is up to you to provide them with an experience.   A client’s first impression is very reliant on the aesthetics of your salon, as well as the personalities of your technicians.  As the salon owner it is up to you to decide the mood that you want to create for your clients to feel.  For example, if you want a client to feel relaxed when they come for a treatment, you should adopt a neutral colour palette for your walls teamed with calming
photography, such as beach scenes or landscape views.   On the other hand you may be a tanning salon that wants a client to feel ‘pumped’ for say an event or in a party-mode.  Therefore in this instance you should switch your salon colours to warm tones with ‘loud’ photography, I.e. pictures of neon lights, animal prints and so on. 







2. Displays

At every tanning salon, you will have your retail products; for instance tan boosters, ex-foliates, moisturisers, the works!  However sometimes rather than you having to push the sales of those first hand, the way in which you display them can do half of your job for you. Presentation is key, a client is much more likely to notice a product if it is shown on an interesting mantel piece or a cleverly designed shelving system.  This enhances the value of a product in many cases.  At Salon Tracker we are loving the vintage frame shelves for 
product displays.  You can get them in any colour to match the theme 
of your salon, against any wall back ground! 



3. Wall Art

This is a lovely way to highlight meaningful quotes to clients or to display room signs within your salon.  Calligraphy writing is our favourite at the moment and sometimes a few nice words on the wall can evidently make a
client’s day and improve their salon experience.  It only needs to be something subtle, for example ‘you look beautiful’ above mirrors in the salon or something similar.



4. Word Art

If you don’t want to start painting and putting stickers all over your walls but still want to add a little something to your salon, framed word art is another way of doing this. You can get frames with glass words in, or similarly design the canvas’s yourself!  Just of a few words that will give your clients that little ‘pick-me-up.’  This is one of our favourites!





Salon Tracker x


19 May 2015

Promoting products with salon software...

Now is the perfect time to really start promoting those retail products to clients.   In the height of the tanning season, your bookings for sunbeds, spray tans and the like go on a massive increase.  Excellent for profits but what about pushing those a little further by advertising products that pro-long a customer’s tan? 

It isn't rocket science to yourselves or your clients that a tan will naturally fade if it isn't maintained, whether it be spray or sunbed, your skin naturally sheds the top layer every 7-10 days.  However, if the correct hydrating and replenishing skin lotions are used, this helps to reverse and prolong that cycle a little, extending that time-span to around 10-14 days.

Initially, you should inform clients that they need to thoroughly exfoliate 48 hours prior to having any form of spray tan or sun bed treatment.  This is a key indicator in preparing the skin for tanning in which so many people are still so blaze’ to, so this is something you could promote on a treatment booking.  Evidently, by informing clients of this routine, this is your first marketing point to get some sales of your salon retail products through the till.  It is then when the client comes back for their treatment that you can further promote the products used for within the tanning process, followed later by ones for the up keep of their tan.

Water-based moisturisers are a brilliant product to apply to the skin prior to any form of indoor tanning, as the natural moisture helps the skin to absorb tanning solutions or stops it from drying out in intensive sunbed heat.  An excellent tip to push to all your sunbed users!

Little will your clients probably know, there are some products that actually contain antioxidant benefits that keep their skin in a youthful condition and prevent ageing!   In regards to tanning, anti-oxidants help to keep the skin in a healthy condition, by replenishing the skins minerals that are lost during the sunbed tanning process.

These are all facts that you can inform clients of when they are paying, use them as an opening line for add on sales.  Maybe even have a range of these products at your till point?  Or you could allow free testers with their next purchase as a bit of ‘try before you buy’?

It might be worth planning a little strategy for the rest of May and June and taking a visit to your supplier, to see the ranges of products that they have on offer.  Retail add on’s are a brilliant selling point for tanning salons over the summer and once a client is hooked on a product, they’ll continue visiting your salon and re-purchasing.  Win win!



Salon Tracker x

15 May 2015

Bank Holiday ideas for your salon!



May is always a busy month for all salons, especially in the tanning sector, as the demand for the ‘golden glow’ goes on the up in time for the two bank holiday events. However, salons can capitalise on their increase in custom by planning promotional events to give sales that little boost! 

Here at Salon Tracker software we have thought of a few different ideas that may be of benefit to your salon.


Skin Consultation Night

On the lead up to Bank Holiday weekends, everyone wants to be pampered and looking their best, so why not have a little appointment night that gives clients the chance to have in depth skin treatments.   We realise that many salon technicians now actually give their clients a skin analysis prior to booking any form of tanning or beauty treatment, normally regarding skin tone or any product allergies.  However, if you expand on this a little bit and get your salon technicians involved in a ‘treatment night’, this could attract lots of clients who are unaware of how treatments and routines can improve their skin condition.  Consider perhaps staying open later one night and holding 20-30 minute slots over a 2 hour period, where you book 5 or 6 clients in at a time.  Your technicians could give the clients a cleansing and exfoliating treatment, followed by a lesson on how to maintain this routine at home.  It is an excellent way for your salon to boost its reputation with clients and also to increase the sales of your retail products.  It would be up to yourselves how you would want to price the event, maybe the consultation is free when a certain treatment is bought, or alternatively you charge a small fee which is then redeemable from the purchase of a retail product after the consultation.  Make it fun with some champagne and nibbles?  Just a little idea for you!


‘Bank-Holiday Specials.’

Offers are always appreciated by your clients, especially your longest and most loyal and when better to hold them than in a peak period!   If you properly promote the deals on your social media portals, in your salon window and to clients via SMS, it will increase your custom levels significantly.  Some of our ideas for you to think about are;

· ‘Bank-holiday Bronze’, where you could offer 10% off spray tans on certain nights of the week or off certain sunbed courses for the month.

· ‘Bank-holiday Brows’, where you could offer half price brow treatments with any other tanning service.

· ‘Bank holiday Beauty’, for those of you that offer facials, you could similarly offer a discounted cleanse and exfoliation treatment on a certain night of the week.

You may already do something similar to this in your salon and if so, have a think of how you can refresh it a little bit to capture the interest of your clients!


Beauty School Evening

Beauty enthusiasts are always keen to know new product regimes and how to apply products to better care for their skin.   If you sell retail products in your salon then why not hold a bit of a ‘learning night’, for clients to come along and receive training from your technicians on how to use some of your products.  For instance, if you are the owner of a tanning salon, why not hold a night for clients to be shown how to exfoliate properly to achieve a better tan?  Or if you are the owner of a beauty salon, perhaps hold a night that gives clients the chance to learn how to carry out mini facials at home.


Bring a Friend

All promotion is good promotion, and what better way to bag yourself some extra clients by using the good old ‘word-of-mouth’ method.  Advertise to your existing clients that on their next visit to the salon they can ‘bring a friend’ for a free mini treatment or a discounted package of treatments.  If you promote this offer to your loyal client database then you are more than likely going to receive a lot of footfall from their friends, whom essentially are new clients for you!   A great way to receive extra sales around the Bank Holiday weekend, just in time for your busy summer period!


Salon Tracker x

12 May 2015

Salon Tracker software supports your tanning salon!

You may have previously read our blog post on Tmax integration, and how Salon Tracker can ensure that your salon runs smoothly through our software.  In this post I want to introduce you to some further specialist features that will improve business for all salons in the tanning sector.

Online Client Card with Fingerprint and PIN registration


With the latest tanning regulation laws and the safety of indoor tanning being a topic of high focus in the headlines, it is important that your client cards are kept up to date and stored safely. One of the main gripes from tanning salon owners is that client information cards are regularly miss-placed, this consequently meaning that their personal information is ‘lost.’ The dangers of this is that you cannot determine when their last sunbed course was, if they have any product allergies, their age, or any notes regarding their skin tone.   Salon Tracker software has a ‘client-card’ feature, that ensures all client information is stored in one place.   Before a client can even register for a sunbed course the system prompts for the salon technician to see formal identification, therefore keeping you safe from illegal tanners!   The client then sets a PIN code or alternatively you can set up a fingerprint method by purchasing one of our fingerprint reading pads, to ensure that no one can access a client’s account other than themselves.   This is a perfect method for you as a salon owner as it eliminates the worry of under age tanning, clients ‘over-tanning’ and the use of ‘freebie’ minutes from friends or staff in your absence.   Salon Tracker’s online client card provides the salon technician with details of when the client last had a sunbed, prohibiting them from tanning again in the next 24 hours and also flags up the clients’ skin tone, prompting technicians to advise clients on how to tan safely in regards to this.

Site View

Ever wished there were a few extra hours in the day to plan and manage your salon?  Salon Tracker now has a ‘Site View’ feature that enables salon owners to access all business happenings, reports, track KPI’s and monitor staffs' behaviours when on the move or from home.  As administrator you can also give other staff members’ permission to view their calendars from home using the ‘Site View’ feature, so they can prepare for specific clients and give those a more tailored personal service!  A brilliant feature to improve your time management and take a little bit of weight off of your shoulders.

Secure shell lock your PC


Are you really aware of the information that you’re staff have access to within your salon? No matter what sector your salon specialises in, privacy is always on the forefront of a business and with Salon Tracker’s secure shell system you needn't worry any longer. The feature comes with password protected security levels, so as salon owner you are administrator and can manage which areas of the database certain employees can and can’t see.  Client cards and employee’s personal information will be safely stored and any financial business reports, all under one database so it is easily accessible to you.

Free Installation, system transfers and support


If you’re intrigued by our software, get in touch and we can set you up with a demo via remote assistance!   If you like what you see, we then give you the opportunity to test our software for free with a 14 day trial, a bit of a ‘try before you buy’ deal.   From there we install the software on your PC free of charge, and if you are already with another existing software package, we will convert your data onto Salon Tracker, again for FREE!

So if you are a tanning salon and feel that our salon software would benefit you, your team and your business, then contact our Leeds head office who will be more than happy to give you some advice!  Alternatively drop us an email and we can fire a brochure over to you with all the other information you want to know! Hopefully hear from you soon…

Salon Tracker x

   

8 May 2015

Salon Software integration with Tmax Timers


Are you struggling to manage minutes in your salon, or have any ‘mystery’ minutes that have disappeared, causing a dwindle in profits?  Salon software could be the answer! Your salon life will be made easier as our software promises to ensure that your tanning business runs smoothly, even in your absence!

Salon Tracker software can integrate with Tmax Timers, encouraging business security!  It has an advanced seamless integration process that tracks sunbed usage from the software. Not only does the software operate the timers, and ensure that no client is going over the duration of their selected course, it also accurately tracks all minutes and produces reports that can be printed daily. These show recordings of all sunbed activity in that particular day, including the details of the client that has had a sunbed treatment, to ensure that they can’t book a tanning course for at least another 24 hours.

There are many other features of the salon software to suit tanning, for example the prompt of ID on booking (to ensure clients are over 18) and also the ability to link multiple salons. This essentially allows you to manage each site from the comfort of your own home, when abroad and on the move, 24 hours a day.

The key to this is that you can oversee all business happenings, including cash flow, staff movements, client bookings and end of day reports without having to actually be present in the salon.

So if this sounds like it would benefit you don’t hesitate to get in touch…and remember to keep checking our news feed for further info this tanning month!

Salon Tracker x


5 May 2015

Promote your salon services using events!

This month is paramount in maximising
your product sales...if you do your research!

It goes without saying that each year the peak time for a salon is throughout the summer, as clients come for their spray tans and ex-foliating treatments pre-holiday.

However, with a bit of research regarding local and national events and some clever cost-free advertising, you can generate awareness of the treatments you offer to maximise sales. Popular music events including Manchester’s Park Life and London’s Wireless are coming up at the beginning of June and July, with Wireless holding an extra night in June this year to celebrate the 10th anniversary of the event. These are massive opportunities that your salon can capitalise on. You will find that the majority of festival go-ers want the golden glow beforehand. Not to mention there will be some bank holiday events happening in your local area...so, May is the month! Here are some ideas of how tanning salons can use events to their advantage;

Specialist treatment packages

You could do specialist ‘festival’ treatment packages. These can be devised however you want. They could include a buy-one get one free spray tan, or a half price sunbed course and so on.

Discount Days


Many of you have probably done this before, but you can hold a so much ‘percentage off day’. An example in the tanning sector would be to do ‘Thursday Tan-Day’, where you give 15% off spray tans or sunbed courses on that particular day, or when purchased on that particular day.


Gifts with a purchase

You might want to give loyal sunbed clients a free ‘tan prolonging product’ that would be perfect for festivals, when they book their next sunbed course.

These are just a few simple ideas to initiate a rise in sales. It is imperative however that you do not discount all the time, as such ideas as the ones above will not work if a salon is renowned for discount, as clients become accustomed to it. However, one off present packages and gifts such as the above will be really appreciated by your loyal customer base, as they see it as valuable service. If you have a website, are on social networking sites and if you already use salon software, your advertising will be extremely low cost. You can promote on the internet, your social media feeds and through SMS to your client database. However traditional methods such as poster advertising, flyers in local businesses and through the letterboxes of clients can work just as well!

So do some research into local events, promote the biggies and bag yourself some extra sales for May.


Love, SalonTracker x

1 May 2015

Tanning salon owner? Are you breaking the law?

Sure you know safe tanning, but are you really aware of the damages to you and your clients?
Many salons over the past couple of years have faced £20,000 in fines after their businesses failed to meet trading standards regulations.

Since 2011 it has been legally forbidden in England, Scotland and Wales for anyone under the age of 18 to use a sunbed. It has also been advised that salon technicians should provide each client with relevant information regarding their skin tone, due to findings that have linked the overuse of sunbeds to skin cancer. Beauty therapists are in a fantastic position to inform clients about the dangers and this also benefits your business, by showing you care for your clients’ welfare, you build a great level of trust by informing them of this information.

Skin cancer specialist Mr Paul Banwell has recently spoken to professional beauty, following a study with Cancer Research UK and believes that it is a “unique position for beauty therapists to educate clients about the sun damage and spot early signs of skin cancer.” Melanomas are generally first noticeable on the legs of women and on the back for men, whether it be a malignant mole or a skin lesion, these are the primary areas on the body to be wary of. However skin cancer can appear anywhere on the skin.

Professional beauty found that most skin cancers are caused by “overexposure to ultraviolet (UV) radiation from the sun or sunbeds.” According to Cancer Research UK, more than 73,000 new cases of skin cancer are diagnosed in Britain each year, many of them among young people and that figure is rising.

That is where we come in.

Salon Tracker software is an intelligent salon management system that improves your business, and particularly in the tanning sector we offer excellent services to resolve some of the day to day issues that may arise for you in your salon.

Salon Tracker prevents the risk of under 18’s visiting your salon as the database prompts for legal identification to be shown before allowing the clients to use the sunbeds. It also limits the usage of those sunbeds over particular time periods, therefore making it impossible for any one client to go on a sunbed more than once in 24 hours. The beauty of this is that it also forbids clients from ‘sharing’ their minutes with friends and also eliminates the chance of your staff having ‘freebie’ minutes when you’re out of office.

The database has a record notes feature that stores all of your clients past information regarding skin tone, previous treatments and products that they have purchased. Client record cards are no longer needed and the integrated memory system means that you no longer have to remember your clients’ information, you can even add notes onto the file regarding the topics of the last conversation you had with them at the salon to give them a more tailored service next time round.

If you want to know more about our salon software why not look at our prices and packaging page or alternatively give us a call and speak to one of our customer support team who are more than happy to help organise a remote assisted demo for you. Contact us on 0113 3508230.

We look forward to hearing from you soon.

SalonTracker x


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