How can your Salon be more secure?

Most of us have heard about the recent incidents, where companies have been affected by cyber hacking and ransomware. It was hard to miss when big organisations such as the NHS were affected by these actions. But what exactly is ransomware? And how can I protect my own business against similar attacks?

According to online sources, ransomware is a type of malicious software, designed to block access to a computer system until a sum of money ‘ransom’ is paid. Although, ransomware is usually aimed at individuals, in recent weeks more and more businesses have been targeted as well. It is commonly delivered through phishing emails and attachments. 

Since then we had many enquiries from customers as well as individuals asking for advice on how to keep their salon secure. One of the questions that came up multiple times was certainly the way that Salon Tracker secures data. Not only do we want to talk about the technical site behind our software, we also want to give you a few tips on how you can keep your PC and your client data secure as well. Therefore, this post should give you a better idea on Salon Tracker’s security and ways in which you can protect yourself from happening to your PC as well.

Salon Tracker and Client Data

Our software is a local based programme, meaning it is installed on your computer, rather than a cloud-based solution. Usually you do not require the internet to run the software, unless you have linked online booking to our software or are an owner of multiple salons.

For those on the Enterprise package that use our online features or the HQ function, I can guarantee you that your database is completely safe. We store all data in our highly secure cloud system. We do not share data with anyone else!

Our smart Back-up tool allows you to take actions of your salon security yourself. We recommend that you regularly save your business data at the end of the day to either an external hard-drive or USB drive. You can make duplicates of those or store them in a secure place. Always back up important information as soon as you can. Additionally we advise all customer to safe all software data on a secure cloud storage of their choice.

Be careful with your own details

How quick do we sign up to a newsletter or something that offers us something free. Most of us would not even think twice before typing in our names and email addresses. Therefore, be careful who you give your details too and make sure companies do not pass them onto other companies.


It is also important to keep client data safe at all times and therefore do not share data with anyone apart from the salon team members. Delete them correctly, if a client is asking for it, so that they can’t be restored either.

Keep your PC safe and updated

It is always a good idea to have everything password protected. Choose a strong and secure password and do not keep the same for the next 10 years. Avoid using family or pet names or Date of Births, as others can easily guess these.

Make sure you update your Windows software to the latest version and run regular smaller updates when they are available. Ransomware can affect your whole computer and not just your salon software. If your computer currently does not run on Windows 10, you should have a look into this sooner rather than later, especially if your computer is still running on Windows XP, which is not secure and supported by Microsoft anymore.

Due to that reason, Salon Tracker cannot support software that runs on a XP operating system. It is also important that you install a Virus protection software. Always be careful when installing things from the internet. Only install programmes that you know and can trust. If you get strange Emails, delete them and do not open any attachments. 

Use Salon Software

With Salon Tracker, we have implemented several security features in order for you to ensure that you have the best protection against ransomware.

If you want to prevent staff members from browsing the internet or access personal emails, we have a Secure PC feature build in. Once the feature is turned on, staff can’t navigate anywhere else on your PC other than Salon Tracker itself.

You can also create separate logins for staff members and control permission levels on the system. Do not share your own login details unless you completely trust them. Remember, you can always change your password on our system. If by any chance others got aware of your logins and been using your account, we advise that you get this changed as soon as possible.



If you are still unsure how you can protect your salon and wanting more advice on this topic, then please don’t hesitate to get in contact with us. One of our friendly team members will be happy to assist with any questions regarding our software and online security.

Get in touch now at info@salontracker.co.uk or ring our office on 0113 350 8230.


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