Want to keep track of the salon from home? Now you can with our salon software…

After interviewing and speaking with many clients about some of the biggest issues that they face as a salon owner, on evaluation, it seems that many agreed that they would like to be able to manage salon activity and oversee their businesses from home.

And so, having said this, earlier this year we took this advice on board and introduced a new feature for multiple salon owners, allowing them with the capability to oversee each salon site from a business ‘headquarters’.  However, we then thought that if this is required by larger businesses, it could work for smaller businesses too, just in the fact that it will make the management of the salon easier for all business owners if they have out-of-office access. So, we have since expanded on the HQ feature by now providing salon owners, at any salon level, to be able to access salon happenings from the comfort of their own home.

Benefits of the “Home View & HQ features” are:

-The ability for salon owners to view business reports, such as daily takings and stock checks

-Track cash flow and retail sales undertaken by each staff login

-Accurately track KPI’s

-Monitor staff shift patterns

All of this can be accessed whilst absent from the salon, meaning that salon security is evidently improved as the software will track all transactions carried out by each employee login, meaning mistakes or malicious behaviors cannot be covered up. Due to our software also having the ability to link up with an electronic fingerprint reader, this means that client and staff activity is accurately logged on the system and is available in report format. Staff rota reports generated from the fingerprint clock-in and out method will track the duration of staff shifts, also highlighting lateness, in which a salon owner can also follow up on their return to the salon.

A second gripe that we discovered for many was that regular clients or perhaps even friends would contact salon owners on their mobile for a last min appointment.  This is all well and good if it is a loyal client whom has been used to being able to do this for some time, however the downside to this is, whilst salon owners want to provide the best service that they can to long-standing customers, this could be happening on their day off or, would be inconveniently late at night.  Benefits of the Home view feature means that these appointments can now be updated live from home, including the management of other customer details, meaning that the salon owner 1. Doesn’t have to be present at the salon and 2. If they aren’t present in the salon they aren’t having to then phone up their technicians to alter bookings.

HQ and the Home-View features are part of Salon Tracker’s Enterprise software package, which also includes Online Booking facilities and a Mobile Web App.  The Enterprise package can be purchased for less than £25 per week with no other upfront fees and includes FREE support.

Some of you who have our Enterprise package at the moment may already use our current ‘Site-View’ feature, in which this has provided salon owners with a resource to view calendars and reports from a tablet or mobile device for some time now.  It is as the demand for owners’ being able to access all areas of the system on their days’ off has increased that we decided to develop the ability for them to do so from home. We just wanted to provide salon owners with the peace of mind that their business was running smoothly in their absence and we hope that our new feature provides that peace of mind for them.

If this sounds like it will benefit your salon, why not get in touch with us and request your FREE 2 week trial.

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