Halloween marketing tips.

 

Halloween Marketing Tips, will it be a trick or treat?

Run competitions/ giveaways

Spread the word about your business and increase your social media presence. Do giveaways for a free tanning course or any service your salon offers and to enter the giveaway ask people to follow your account and share the post or tag friends to enter the giveaway. This is a great way to get your salons name out there and have organic growth from people in the area. 

Seasonal offers

Get your salon involved in the festive seasons, and boost your business by offering seasonal courses and deals. Halloween is just round the corner, which is a great excuse to promote Halloween exclusive deals for your salon, be creative and give current and new customers a Halloween themed deal!

A few ideas for Halloween Tanning + Beauty deals:

- Scary Good Deals

- Pumpkin Spice tan

- Trick or Treat Yourself Package

- Glamour under the Moonlight

           Social Media Brand Identity

Having an online presence on Instagram, TikTok and Facebook is a massive aspect of your salons potential to grow and become a recognisable, popular and a trusted salon in a competitive industry. How do you do this? Well, here are a few steps you can take to increase your salons brand identity:

       Colour scheme- Ensure your salon is themed with no more than 3 colours, you can use your theme with every post you make, salon decorations and your salon logo. This will also make your account feed look visually smooth and neat, remember, nobody likes a messy Instagram feed!

          Consistency- A post a day keeps the competitors away! Posting everyday or even a short story is a great way to increase your social media engagement with potential and current customers, and also improves the personal relationship between you and your customers in and outside the salon. Show off customers results, reviews and what your salon really has to offer!

          Hashtags- Using hashtags can be very advantageous to your business on social media, especially for smaller businesses. Using hashtags that relate to your post and business will increase its reach and will appear on other users feeds who follow the same or related hashtags. You can also start using your own hashtag specifically related to your salon, which you can use every time you post. You can also encourage customers to use it when they share their results online too! This is a great way to grow your online presence organically and grow a community that you can be proud of. #trickortracker

 

      Salon Tracker Marketing suite

Last but not least, The Salon Tracker marketing suite which comes with our Professional and Enterprise packages, is designed to help your salon grow. From mail chimp integration, customer text templates, review templates for texts/emails and much more there isn’t much that our marketing suite can't do for your marketing needs this Halloween. With it all in one place, there’s less time wasting on separate platforms trying to market to your customers and more time spent on delivering the best service to your customers.

If you are wanting to treat your customers this Halloween then follow the simple steps in this blog or head to the Salon Tracker marketing suite.

 

If you are not already a customer then what are you waiting for, just call us on 0113 350 8230 or email us info@salontracker.co.uk.

Salon Tracker x

Frequently asked questions!

 

This blog is going to go through all the frequently asked questions we get here at Salon Tracker from new and existing customers. We hope that this will answer some of your questions too. 

Sales - 

What features are included in each package?

At Salon Tracker we have three different packages to suit every Salon's needs. Our standard package has all of your digital customer cards, complete client history, 8 business reports and SMS booking reminders. Our next package is the professional package, this package gives you access to an SMS and email marketing suite, stock management and password protected staff logins. All of the Salon features you could need in one place. Our final package is the Enterprise package which gives you access to your very own online account. This means you can have a customised online booking page with payments, your data backed up to the cloud and an app which gives you access to booking and reports from home. This package is perfect for boosting your sales outside of salon hours. 

Are there any hidden costs of the software?

No, Salon Tracker has no hidden costs. We do have optional extras but these are not required. If you are wanting to send out SMS marketing campaigns we sell SMS credits in bundles of 1,000 or if you would like to setup online payments we use a third party payment provider. However, if you are just wanting to use the software without any added costs that's what we do best! We also offer free training, setup and support to keep your costs down. 

Do you sell hardware? 

At Salon Tracker we sell a range of hardware from POS bundles to PC's, we have hardware to meet everyone's needs. We sell POS bundles which include a receipt printer, cash drawer and barcode scanner at a lower price than when you buy the items separate. Or if you want hardware to enhance your Salon's security and safety we sell fingerprint readers and signatures pads. We also sell PC's which fully meet the Salon Tracker specification so you know you won't have any issues. To buy hardware from us, all you need to do is call us on 0113 250 8230, it's that simple. 

Support - 

How do I connect my TMAX if it disconnects?

If Salon Tracker stops sending minutes to your beds the first thing you need to do is check the TMAX box, if it shows 00 that means the beds are connected and if it shows – they are not, and the box will need to be restarted. Once you have done this step or when 00 is showing you will need to follow these steps to connect the TMAX to Salon Tracker.

• Un-plug and re-plug the TMAX cable from the PC
• Re start Salon Tracker – this should re connect the beds, if not use the following steps
• Shut down Salon tracker
• Go to ‘Device manager’
• Look for ‘Ports’ – if there is nothing showing the cable is faulty or not plugged in
• If it shows ‘this device is not supported by windows11’ double click on it
• Go to ‘driver’
• Then click ‘update driver’
• Then ‘browse my computer for drivers’
• It should give you a list to pick from click the ‘2018’ one – if that doesn’t show ring Salon Tracker
• Once it is installed reopen Salon Tracker and the beds should be connected

How can I back up my data on Salon Tracker?

If you're on our Enterprise package you don’t need to worry about backups as we store your data on the cloud for you!

But if you're one of our customers on our standard or professional package your data will back up to your PC, but we always recommend getting a removable device back up. You can get this at most shops, all you need to do is find an 8GB (recommended) memory stick and plug it into your PC. It’s that easy! Just make sure when closing Salon Tracker down you tick the ‘Backup the database (Local drive)’ and ‘Backup the database (removable drive)’.

Where can I find support outside of Salon Tracker hours?

As our office hours are 9-5 Monday – Friday, we’re not always available but one of the things we have introduced to help out customers are our support videos. This can help with training staff or just common queries, and can be found on Salon Tracker. The help section of Salon Tracker shows all the help videos from how to use the calendar to advanced reports. We hope this continues to help all our customers when we are not around to. 

We hope that this blog has helped to answer all of your questions on both the sales and support sides of Salon Tracker. However, if you do have any questions which we haven't answered here then just give us a call on 0113 350 8230 or email us at info@salontracker.co.uk.

Salon Tracker x