Here at Salon Tracker we are dedicated to ensuring we can
help you run your salon in the most efficient and stress-free way possible. For
this week’s blog we decided to put together a list of our most popular and
helpful features that our hair salon customers seem to love!
Text Reminders
SMS text appointments are one of our most popular features for
all types of salons, not just our hair clients. This feature allows you to
choose a time period of one or two days before one of your customers
appointments for the software to send out an automatic text reminder, without
you having to think about it at all! The message will contain information about
the customers booking and who their stylist is. This is also a one-way
messaging system so you won’t need to worry about customers constantly texting
you back.
Groups
Groups are another, really useful, quite hidden feature.
This feature will allow you to only make certain services available to each
staff member. For example, if you have staff members with different abilities
or different pricing plans, we can help you create each individual staff member
their own services group which will mean that only certain stylists and
therapists will be able to book in certain services. This works especially well
in salons with self employed staff or staff of different abilities, like
apprentices!
My Reports
Another feature which is great for salons with self employed
staff or even just staff who like to keep a track of their own profit on
bookings and retail sales is our ‘my reports’. These reports will allow each
individual staff member and stylist to be able to see reports such as booking
and retail sales just for themselves. This is great for security and privacy
reasons as staff members will only be able to view their own takings, not
everyone else’s.
Stock Management
The selling of retail products is a large part of many
different hair salons total income. We have incorporated many different small
features in order to help your salon manage stock in the easiest way possible.
One feature we provide is a stock control, this helps you keep track of how
many of each retail product you have in and makes it clear when you’re running
low on certain products. This will help ensure that you never run out of
anything! We also offer a stock ordering feature which allows you to order and
accept stock through your salon tracker. For more information on this feature
go check out our October feature of the month blog > https://bit.ly/2S81IS9
Split Booking
The split booking feature is also another that we created
with hair salons in mind. This allows you to create a booking and then split them
into two halves. This feature is good for things such as colours and highlights
as it will allow you to split up someone’s appointment for a development time
that works best for you. It will also mean you can fit in other appointments in
between the colour and finish, therefore making the most of your time!
Site View
For many hairdressers, having client’s message them for
appointments out of salon time is a frequent occurrence. Our site view feature
allows you to view your calendars from a tablet, phone or computer so you can
check your availability even when you’re not in the salon. You can also view
reports on this such as cashing up and the day end report! Salon Tracker site
view is now available to download on the app store as well as online! Come back for next weeks blog to learn even more about our site view app.
Commission
Like we said before, we know retail sales are a large part
of some hair salons income. In order to push staff to drive sales many salons
use commission as an incentive. On salon tracker we have developed a feature
which allows you to set up what commission (if any) you want staff members to
get on certain retail and booking items. You can set different commissions for
different staff members and also different commission rates for different
products. You can then run our ‘Commission By Staff’ or ‘Commission Summary’
report to see how much each staff member has earnt, this will mean you no
longer have to sit for hours before each payday to see how much each individual
staff member has earnt.
If you would like any information on any of these features
or you would like to get booked in for your FREE demo and 2 week trial give us
a call on 0113 350 8230 or email info@salontracker.co.uk.
Salon Tracker x
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