Q&A time!

Have you got unanswered questions about Salon Tracker you'd like to know the answer to? Lucky for you, we created a Q&A session on our Instagram last week and I've pulled together what we think were the best questions asked!

Question 1: Does your software send appointment reminders?

YES. Is the answer to that one, our software sends automatic appointment reminders which can be altered to send 1 day before, 2 days or 1 week prior! You can also customise the text to say what you want it to say and the sender comes up as your Salon Name rather than a number so no clients can reply which will save you heaps of time. 

Salons have proven to have no shows reduce by a massive 80% minimum with use of our appointment reminders. If you calculate around 2 no shows a week both with a £60 service that's £6240 a year you're missing out on! 

Question 2: Can you link multiple Salons?

YES. Our software gives you the ability to link all your customers across multiple sites. On top of that, our HQ licence allows you to access all sites from your home laptop/ computer with access to editing bookings and adding them. 

Plus - we offer multi site discount too! Get in touch to find out more.

Question 3: Can I use Salon Tracker on an Apple Mac?

YES. Although Salon Tracked is primarily a windows based software... you are able to use it on a Mac providing you have parallels http://bit.do/Parallells-for-mac or boot camp https://support.apple.com/boot-camp with windows downloaded. This way the software will be compatible with a mac and plenty of our clients are using the software on macs! 

Question 4: Do you integrate with TMAX?

YES. We are one of few software providers that provide a full integration with TMAX so you can run your beds directly from the software which makes everything run so much smoother!

Question 5: What makes you different from your competitors?

• One of few software providers that provide full integration with TMAX
• We offer free support, training and set-up, just the monthly subscription - no hidden, extra charges.
• We listen to what each individual client has to say and adapt the software to their needs.
• Direct one to one communication with your own account manager.
• Hybrid software - both local based and online so software is still accessible without Wi-Fi.
• Bio-metric technology - Finger print reader for staff users and for clients.
• Unlimited training with no cap

Question 6: Can you do marketing through the software to customers?

YES! On the professional package and above, the software has its very own marketing suite where you can use a range of filters to filter our the group of customers you'd like to send an SMS too - which works perfect for getting customers that haven't visited the Salon in a while back in.

You can then use your own pre-made text templates or create your own. Once you're happy with the text, you can preview it to your own mobile phone to see what it will look like!    

Question 7: Are there any new features coming to Salon Tracker?

We have lots of new and exciting features in store over the next 6 months and we know you'll love them! Keep in tune to find out more.

Question 8: What are your prices and do you charge extra for support and training?

No we don't charge extra for support and training, it is all included in your subscription!

Our prices are: 

If you have any other questions you can think of, don't hesitiate to give us a call on 0113 350 8230 or email info@salontracker.co.uk and a member of our friendly sales team will be more than happy to answer them! 

Salon Tracker x