25 Jan 2016

Calling all Multi-Site Salons: Does your business need Salon Software?

“The old adage is that systems run businesses, and people run systems. You must have systems in place to be able to standardize the quality of your communications, products and results," says Bert Martinez. (Inc., 2012)

We believe that the above quote says it all, and that’s why here at Salon Tracker, we have made some advances to our software to help salon owners to maximise their multi-site businesses to their full potential.

If you are the owner of a salon that is situated in multiple locations, then you have probably found that communications and brand representation can become one of the biggest hindrances within your business. You want to ensure that everything is constantly running cohesively and that the rules at each individual location are simultaneous across the board.

One of the main focuses however is your staff management. When you own multiple locations, it is very hard to stretch your time across every single salon and of course, ensure that the management of those is up to scratch.

This is where Salon Tracker software comes in, as we have made some improvements to our system coming in to 2016, endeavouring to help to improve the organisations and day to day business activity and to solve those reservations that salon owners are currently facing. Our system will allow you to oversee duplicate salon locations, improving the supervision of those and allowing salon owners extra time to fulfil other areas of the business.

Our company conducted some research last year in to the main problems that we see surrounding multi-site salons, in which this then gave us the fundamental factors to base our software developments around.

An issue that seems to have occurred within many businesses is the tracking of staff shift times, which has spurred our technical team to introduce ways in which our software can help to minimise this. We believe that salon owners should always be able to be in control of their businesses, even when absent, however we know that this can be extremely difficult in some cases especially when you have numerous employees.

And so, as part of our Professional Software package, we have introduced the ‘Staff Rota’ feature. Some of you may be aware that we currently offer fingerprint recognition for clients, by storing their bio-metric data on the Salon Tracker system so that other individuals cannot just access any particular customers’ records. We have basically expanded on this feature and have now introduced a sign in and out process using fingerprint recognition for employees. This has been designed so that salon managers know exactly when their employees have started and ended a shift, and also so that other members of staff can’t sign in for their fellow peers, in which when Salon Tracker conducted the research we found that this was happening in several salons’ across the UK.

If you are the owner of a multi-site tanning business, our software again then eliminates the chance of employees being able to use ‘client’ minutes maliciously, therefore ensuring that any ‘miscellaneous’ minutes aren’t appearing on reports.

Speaking of reports, all salon information is tracked accurately and displayed in either digital reports or chart format. This is extremely beneficial for multi-site businesses, as our HQ feature will enable salon owners to view the figures for each separate salon from either a general headquarters, or when on the move via our salon insights feature.

Salon Insights is another feature that Salon Tracker have introduced to enhance the analysis of data, by providing salon owners with the ability to separate business stats dependent on demographics such as climate and geographic location. This being especially beneficial for owners of multi-site businesses, as they can select the area in which they want to view the data for and analyse this dependent on the factors of that particular location, evidently making data comparisons more accurate.

Another benefit of having reports mixed with the staff rota system is that this improves the organisational structure within the workforce. By having a system that measures each employees activity separately, it holds each individual accountable for delivering their own work responsibilities, regardless of which location they are based in. These reports can then be viewed via Salon Tracker’s Site View and Salon Insights features by salon owners whilst they are on the move.

During the next couple of months, we are also expecting to launch a mobile web app, which will be tailored to suit each of our clients’ particular salons. Salon owners will be able to advertise their offers and last minute deals via the application, which applying this to the multi-site sector means extra promotion for all salon locations, as the app will have a feature built in that allows customers to view the correspondence for their chosen site.

So, if anything that we have mentioned above sounds like it would benefit you, why not call up our office to arrange your FREE demo and trial today?

Also, for those of you who don’t know already, we are exhibiting at Professional Beauty London at the Excel on 28th/29th February. Salon Tracker will be situated at stand J1 where we will be demonstrating the above features live and exclusive offers will be applicable to all stand visitors. To register for your free ticket, click the link here…
http://bit.ly/20opO7i

We hope to hear from, or see some of you very soon!

Salon Tracker x

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