Why do I need a computerised system in the salon?It is important to computerise your business and keep up with modern technology to compete effectively. Salon software will make operations cleaner and more efficient as it implements a certainty element. It also allows your calendar to be accessible 24/7 with online booking, therefore aiming to improve the business and increase profit, even in your absence.
As well as bookings, what else can they do?
Salon software systems effectively manage every aspect of your business allowing you to store endless information, track appointments and communicate with clients under one easy to use, personalized system. There are also services such as marketing, automated stock management, performance reports and online and Facebook booking. Software allows you to incorporate everything as a combined impact so that you are saving time and money in other areas of your business.
What are the business benefits of using a salon software system in general?
There are numerous business benefits of using salon software but most of all it will save you time that you can be spending elsewhere. Managing figures, reports and cash flow can be a tedious process, which is where software management can give you a helping hand. All you are required to do is generate a customised report and your figures are complete.
The marketing function will also be beneficial for your business. Salon Tracker’s marketing suite encourages regular contact with clients via SMS and email marketing, whether this is showing thanks for their custom or offering a promotion tailored to the client profile. Contacting clients on a regular basis heightens familiarity which leads to increased customer loyalty. The features also enables you to contact customers directly which can help turn around last minute cancellations. In addition, the tool can be used for appointment reminders, consequently reducing the amount of missed appointments.
How easy are they to use? Do you need to be a computer whizz? Is training available?
Our Salon Tracker system has been designed so it is easy for clients to use. Even someone who has hardly operated a computer before will be able to use it with ease. We offer free training, support and updates for all employees within the salon so if any problems do occur through usage, we will be on hand free of charge… there are no hidden costs.
What is the single biggest advantage of having a dedicated software system?
It is very important to have a dedicated software system provider in order to ensure you have the reliable support you require to develop your business. Salon Tracker is constantly evolving with new features, releases and updates which should be available to every user free of charge. This will help constantly improve your service and help you build positive relationships with clients. We are so confident in the software that we offer a free trial, free support and free training. All of the features within our system have been designed to help us fulfill our mission of making salon life easier.
How is your system different to competitors?
Salon Tracker prides itself on its customer service, support and updates being FREE. We are so confident in our product that we even offer a free two week trial beforehand with no obligations to ensure our software suits your business goals.
What are the costs involved?
Salon Tracker offers three flexible packages with software and hardware options to suit salons of all sizes. Our ‘Standard’ package is £499, the ‘Professional’ £899, and ‘Enterprise’ £1299. There are no additional monthly costs but an annual license fee of £199. We also offer the above packages on a monthly subscription at £30, £60 and £90 PCM with no upfront or additional fees.
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