Salon Tracker Hardware

Upgrade Your Salon: How the Right Hardware Can Transform Your Day-to-Day

Running a successful salon in today’s fast-paced world takes more than offering great treatments. It’s about delivering a smooth, professional, and secure experience for both your clients and your team. With the right hardware, powered by Salon Tracker, you can elevate your operations, boost efficiency, and modernise your customer journey. Here’s how our suite of hardware solutions can help your salon:

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Fingerprint Reader: Speed Meets Security

Say goodbye to forgotten passwords and hello to quick, secure access. Our fingerprint reader lets customers book in or redeem minutes with just a tap, ensuring only they can access their own packages. For staff, it provides a fast and secure login method, reducing time theft and making clock-ins a breeze. It’s biometric, it’s efficient, and it adds an extra layer of accountability to your salon.

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Signature Pad: Paperless with a Personal Touch

Digital doesn’t have to mean impersonal. Our signature pad lets clients sign agreements electronically. All signed documents are stored safely in your system, giving you easy access when needed. It’s a simple step toward a more eco-conscious and organised salon.

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QR Scanner: Fast, Contactless Check-Ins

Part of our Enterprise package, the QR scanner enables a seamless, contact-free experience. Customers can scan a QR code from their online login to instantly access their profile in Salon Tracker. It’s perfect for quick check-ins and speeds up front desk interactions - ideal for busy salons or peak hours.

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Barcode Scanner: Smarter Stock Control

If you retail products, a barcode scanner is a must-have. Instantly scan products at the point of sale, reducing manual entry and human error. It makes tracking inventory easier, improves accuracy, and helps keep your stock levels in check, so you’re never caught out without your bestsellers.

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Receipt Printer: Instant, Professional Receipts

Despite the digital shift, many clients still prefer a printed receipt. Our receipt printer offers fast, reliable printouts. Whether it’s for services or retail purchases, it gives your customers a physical confirmation of their visit, boosting professionalism and trust.

If you are looking to purchase our receipt printer you will need to purchase printer paper that is 80 x 80mm and thermal

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Cash Drawer: Secure and Organised Payments

Contactless might be on the rise, but cash still plays a key role in many salons. Our secure cash drawer opens only when triggered by an authorised transaction, helping prevent theft and mishandling. It keeps notes and coins neatly organised, making cash transactions quicker and more efficient for your team.

If you are looking to purchase our cashdrawer without a receipt printer, you will need to purchase a cashdrawer trigger to connect this.

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All-in-One PC: Your Digital Command Centre

The all-in-one PC is the heart of your salon setup. With its sleek, clutter-free design and wireless accessories, it combines powerful computing with style. Run Salon Tracker, manage appointments, play music, and browse the web all from one device. Multitask with ease and enjoy a smoother front-desk experience without the hassle of bulky equipment.

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Final Thoughts

Investing in salon hardware isn’t just about upgrading your tech, it’s about creating a smoother, smarter, and more enjoyable experience for everyone. Whether you're a boutique salon or a multi-location enterprise, these tools can transform how you work, helping you focus on what matters most: delivering exceptional service.

Ready to modernise your salon? Get in touch with us at Salon Tracker and take your setup to the next level.

Mid-Year Staff Performance Review: How to Make It Meaningful (and Data-Driven)

As we enter the second half of the year, now is the perfect time for a mid-year staff performance review, but not just any review. With the right tools (like Salon Tracker software), you can go beyond gut feelings and use real data to have productive, supportive conversations that motivate your team and grow your business.

Here’s how to run a successful mid-year review using insights from your Salon Tracker.

1. Start with Key Metrics That Matter

Your Salon Tracker already tracks performance stats so why not make use of them!

Look at:

• Bookings made by staff 

• Retail sales made by staff 

• Punctuality and attendance

These numbers help you have objective conversations and identify both high performers and those who may need support.

🔍 Tip: Use Salon Tracker's reports feature to pull a 6-month snapshot of each team                   member's performance before the meeting.

2. Make It a Two-Way Conversation

This isn't just about reviewing numbers, it's about growth. Ask your staff members:

• What have been their highlights so far this year?

• What challenges are they facing?

• Are there skills or services they’d like to develop?

Encouraging open discussion makes staff feel heard and value. It can also help you shape future training or promotions.

3. Set Clear, Trackable Goals for the Rest of the Year

Once you've reviewed past performance, set SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound). 

For example:

• Increase client rebooking rate from 55% to 70% by November

• Attend a product knowledge training in September

• Achieve £500 in monthly retail sales for the next 3 months

Use Salon Tracker's reporting features to revisit these goals regularly - not just at year-end.

4. Recognise & Reward Wins

Don’t forget to celebrate success. Whether it’s a personal best in upselling, amazing client feedback, or consistency in performance - recognition goes a long way.

You could:

• Feature them in your staff newsletter or social post

• Offer a small bonus or team incentive

• Let them choose a day off or early finish

🔍 Tip: On Salon Tracker we offer the option to set up commission for staff on retail sales. This can     incetivise staff to upsell on products!

5. Schedule the Follow-Up

Set a calendar reminder to review progress again in 3 months or during your year-end review. Ongoing check-ins build accountability and momentum.

Final Thoughts

Staff performance reviews don’t have to be awkward or stressful. With the data in Salon Tracker you can have fair, empowering, and strategic conversations that help your team, and your business, thrive in the second half of the year.

Need help finding the right reports in your Salon Tracker?

Drop us a message in the support chat or book a free training session by calling up on 0113 350 8230. We’re here to support you every step of the way.

Salon Tracker x

How Salon Tracker Can Help Reduce No Shows in Your Salon

No shows are one of the biggest challenges for salon owners and stylists. Not only do they disrupt your schedule, but they also lead to lost income and wasted time. Whether it’s a forgotten appointment or a last minute change of heart, missed bookings can add up quickly and affect your bottom line.

Thankfully, with the right salon software in place, you can take control of your appointment book and significantly reduce no shows.

Here’s how Salon Tracker can help you minimise no shows and keep your salon running smoothly.

 

Automated Appointment Reminders

People are busy. Sometimes, they simply forget they’ve booked in. Salon Tracker combats this with automated SMS, email, and push notifications that remind clients of their upcoming appointments.

You can choose when these reminders are sent 24 hours before, 48 hours before or even both, to give your clients plenty of time to confirm, reschedule or cancel if needed.

 

Online Booking with Deposits

Salon Tracker allows you to take deposits or full payments at the time of online booking. This upfront commitment means clients are less likely to skip their appointment, knowing they’ve already paid something toward it.

You can customise deposit rules by service type, staff member, or booking channel to make it work for your business.

 

Waitlist and Cancellation Management

No shows don’t have to mean empty chairs. With Salon Tracker’s waitlist feature, you can fill cancelled appointments quickly by offering them to clients waiting for an opening.

When a no show occurs, you can act fast, rather than waste the slot.

 

Client History and Behaviour Tracking

Salon Tracker helps you keep tabs on your regulars and spot patterns. If a client frequently no shows or cancels last minute, you can flag their account and apply special booking conditions; like mandatory prepayment or limited booking privileges.

 

Insightful Reporting and Analytics

With real time insights and reports, Salon Tracker helps you monitor no show trends, spot peak periods of unreliability, and measure the effectiveness of your reminders and policies.

Armed with this data, you can fine tune your approach for even better results.

 

No shows might feel like an unavoidable part of salon life, but they don’t have to be. With Salon Tracker, you gain a powerful set of tools to help you communicate better, enforce policies, and keep your appointment book as full as possible.

If you're ready to stop losing time and money to no-shows, it might be time to let Salon Tracker do the heavy lifting.

Want to learn more? Book a free demo and two-week free trial by calling 0113 350 8230 to see how Salon Tracker can transform your salon’s efficiency.

Salon Tracker x

Hiring New Staff for Summer? Here’s How to Set Them Up for Success

The summer rush is in full swing, and with it comes the need for extra hands on deck. Whether you're bringing on junior beauticians, part-time tanning specialists, or reception support, it’s crucial to onboard new team members quickly and smoothly.

Thankfully, Salon Tracker can help you with this process!

Here’s how to set your new hires up for success using Salon Tracker:

1. Assign Services by Group for Faster Setup

When adding a new staff member to your system, we can help you set up Service Groups to assign them the treatments and appointments they're qualified to perform.

• No need to scroll through all the treatments, each staff can have their own group set up

• This ensures your online booking system only shows relevant services, avoiding booking confusion.

• You can always update their groups later as they learn more treatments.

💡 Pro Tip: Create pre-set service groups to make future onboarding even faster - we can help with this!

2. Manage Their Calendar with Smart Scheduling Tools

Whether they’re working part-time or covering seasonal gaps, Salon Tracker can help you build flexible, accurate calendars:

• Block out availability for training days, limited shifts, or holidays.

• Set up staff shifts to keep track of their working hours.

• Make sure new staff appear in the correct booking columns online and in-salon.

This not only avoids double-bookings but ensures clients can book with confidence.

🕒 Bonus: Use the weekly rota option if summer staff have different working hours each week

3. Train Them on the POS System – For Free!

The last thing you want is a queue of clients waiting at the desk while your new staff fumble with the till. That’s why we offer free POS training to all our clients and their teams.

With just one session, your new hire will learn:

• How to book customers with ease

• How to add retail products to bookings

• How to upsell retail products by viewing customer history

🎓 Let us do the heavy lifting - book a free training call for your new staff today.

4. Keep Their Learning Ongoing

New hires can take time to get up to speed. Use built-in tools like:

• Activity reports to track their booking volumes and retail performance.

• Client feedback, with our review option, to help them improve their service quality.

• Help videos with tips on how each section of Salon Tracker works.

This helps you coach them effectively, and see their progress over the busy season.

Final Thought: Don't Just Hire... Empower!

Hiring seasonal staff isn’t just about filling gaps, it’s a chance to build long-term team value. With the right tools and support from Salon Tracker, you can make onboarding faster, training easier, and your client experience even stronger this summer.

Need help with setting up a new staff member?

Reach out to our support team via our support chat or call up on 0113 350 8230... We're here to help you get customers booked in and ready to go during the busy season!

Salon Tracker x