Now with Professional Beauty North past us it’s almost that time of the year. The days are getting shorter, the leaves turn colourful again and then there’s Christmas. It feels like summer has just ended and now you’re proably thinking 'you're mentioning Christmas – already'?! But for many salons this is one of the busiest times and there are so many opportunities leading up to Christmas; Halloween, Bonfire Night, Black Friday and the Festive Period itself.
As winter is approaching, most salons see an increase in the amount of clients wanting to book appointments before the New Year. A lot of salons get their best deals and incentives out of their sleeves around this time. This could either be an ‘Unlimited Tanning Month’ motivating those who want to keep their summer glow, or 2-4-1 on selected Hair and Beauty services…, the options are endless. No matter what it is, our Salon Software can help you stay on top of your appointments and assist with growing your business. Let me tell you about our new features that make it easy to manage your business, wherever you are. Salon Tracker is designed to make life easier for you at the salon as well as help you to run your business smoothly. If you’re thinking of investing in software, here are ways our system can help in retaining and acquiring clients. Our Software offers features to help resolve some of the day-to-day issues that arise for you at the salon. Here we're exploring the different ways that we offer, with features such as online booking, marketing and staff-rota-systems:
Mobile App & Online Booking
Our Salon Branded Mobile App makes booking for clients easier, as they’re now able to book 24/7. This is a fantastic way for your clients to contact you at their own convenience, wherever they are. Clients will be provided with their own exclusive login, which allows them to be able to book and update their services at any time. Any appointments made will synchronise straight to your Salon Tracker Calendar. The app also allows you to advertise last-minute salon slots and deals, filling any unwanted calendar gaps and increasing business sales.
The online booking feature has become more and more popular with our clients over the last few months. Salon Tracker makes sure to install the feature on your Salon’s website, as well as Facebook page. Same as with the app, any client who registers and books an appointment with you online will automatically appear within your calendar and database. The great thing is that the system knows what appointments are taken and which ones are available and therefore it won’t double book for the same time slot.
Site-View
This function allows you to overlook your salon activity when at home or on the go. If you have a busy salon and are in and out, you can easily keep track of bookings and reports. Site View works for those business owners that are constantly on the go. It allows you to access your current business activity from your Smartphone, iPad/tablet or PC. You simply need to login to your admin account to see what is happening with your staff and with your takings.
Marketing
Now is the time to really focus on your marketing campaigns. If it’s through posters in your shop window or through your website, people respond to a good offer. SMS and Email Marketing is always a quick and easy but useful way to improve client retention. It can also be used to send exclusive offers to your VIP customers and to keep them informed about any bookings with our SMS booking reminders. Our SMS and Email service is so simple to set up and a very easy way to engage with customers.
Fingerprint Staff Rota
When your Salon is busy and you as a salon owner have a lot going on, it sometimes can be hard to observe every client that comes through the door, not to mention your staff. To ensure that your salon runs smoothly and your staff are acting professional, especially during the festive season, we have released the smart staff rota. This now lets you take control and ensure your staff arrive and leave on time. We have integrated a function on our software that links to a fingerprint reader. Our ‘Staff Rota’ feature is an easy way to track clock-in and clock-out times. Once it is linked up to a fingerprint reader, staff members simply place their finger on the reader before they start their shifts, and then again when they finish. The feature will accurately track the duration of staff shifts without them being able to edit or manipulate the rota.
Stay in control of your business, and most importantly, your clients. Using Salon Tracker has reportedly created a seamless client journey. Want to explore how our product can help develop your business and improve your client relationships? Give us a ring to discuss your options on +44 (0) 113 350 8230 where you can also book in for a software demonstration. All of our demonstrations are done through remote assistance; we connect to your computer, show you the features and you decide if it suits you. Remember, you can always trial our software for 2-weeks FREE, no obligation.
To receive your trial click the link http://www.salontracker.co.uk/FreeTrial.aspx
Salon Tracker x
Salon Tracker Software- Designed to win you customers, grow your business and improve your profits!
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