So, a fresh New Year...how about some new improvements for the salon! And we’ve made some enhancements to our salon software too.
This month, we’re going to be concentrating on multi-site salons, by providing tips on how owners can improve their business if it is made up of several sites, operating from an overall salon headquarters/head office.
As some of you may know, we are exhibiting at Professional Beauty in February this year and therefore are releasing some new features just in time for the show.
So, what are the main areas that we are focusing on?
There are many hindrances to businesses that are of the multi-site sector. For example, when things get busy at a particular location, it can be hard to give employees based at other locations the time that they deserve. Organisation sometimes goes out of the window and time doesn’t get managed as well as it should.
Presumably, if you are the owner of multiple salons, you will also have a substantially large client database as each separate salon will have its own local clients. Some of these clients may however flit between several of your salons, especially if you have them situated nationwide. Therefore having said this, Salon Tracker hopes to improve the management of those customer details as all notes will be stored across the chain, which means that clients will no longer have to re-register at a salon in a separate location. This includes any skin tests or tanning disclaimers that may have been signed, so for example, if a customer has visited your ‘Birmingham’ salon, the technicians in your ‘Leicester’ salon will be able to see all the details associated with those particular clients.
By linking all of your salon businesses up, any of you who currently have our Enterprise package will be familiar with our Site View feature. In the coming months we are hoping to advance on this feature so that overall salon activity can be seen from a multi-site business headquarters. Hopefully this will be inclusive of end of day sales, KPI tracking and monthly cash flow.
We are currently also in the process of updating our online booking feature, meaning that soon customers will be able to actually register for a salon online. This is a very beneficial feature to any salon owners of a multi-site as once a client has registered with your salon chain, they are evidently a customer of every single one of your sites. This should promote an increase in footfall for those salon businesses and again, efficiency will be improved as online bookings will be fired straight over to the correct salon calendar. Technicians will instantly be able to see these bookings and this way appointments won’t cross over.
So if you feel like any of the above applies to you and you are looking for something to improve the overall management of your business then why not call up for a FREE demo of our software? Our telephone number is 0113 350 8230 and we would be more than happy to answer any questions you may have and discuss the best software options.
Let’s start the New Year off well!
Salon Tracker x
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