Another day, another satisfied customer...

Louise Tillotson –Dreams Wellbeing Salon - Bradford 

“Salon Tracker software has made day to day salon tasks a lot simpler and we are a lot more productive because of it.  It is simple and effective.  Customers love the fact that everything is stored on the system and they don't need to bring in appointment cards or receipts.  With the integrated T-Max system it also means no more tokens! We regularly use the SMS marketing to inform customers of our offers.  This has resulted in customers re visiting us when offers are running or when we have product ranges on special offer.  We also wish high spenders a happy birthday and offer them something free if they visit us that week.  This is not only great customer service but it also gets them through the door when they may not have come in. Salon Tracker has also been a big help with the management of our employees, we can leave staff alone with the confidence that everything is logged and tracked through the system.  We can also check that they have been logging in and out as they should be, they know they cannot come in late or leave early without it being noticed.  We can even dial in if we choose to and see exactly what sales etc have been made while they are there. The complete stock control built into the system also makes it easier and more accurate than ordering by eye furthermore the reporting functions mean cashing up and tracking things like customer spend take no time at all.”