Salons In England Can Re-open on Weds 2nd December!

Important Message for our UK Clients

It has been confirmed that the reopen date for salons in England is now Weds 2nd December.

All Salons in England have been given the go ahead to reopen in every Tier  

We will be restarting all subscriptions from Weds 2nd December, taking any pre-paid days into account and crediting you those before taking your next payment.
As your software has been de-active for a few weeks, you may require your activation code to relicense the software. To get your activation code, please call our team Monday-Friday 9am-5pm and we can provide this for you. Please be aware that our phone lines are busy at this time, so there may be a slight wait before we get back to you. We appreciate your patience at this time.

If you require your clients tanning or beauty courses extending, we are also able to do this for you and would advise that you call prior to the reopen date, in order to get this sorted before you reopen as we expect our phone lines to be busy on Weds 2nd Dec. We are open Monday-Friday 9am-5pm to sort this for you.

Salons in Northern Ireland and Scotland affected by further closures, we will not charge you for the time that you are closed and will restart payments when you are able to fully reopen. 

Salons in Wales, you continue to remain open! 

We can’t wait to be working with you all again soon, let the countdown to Christmas begin

Salon Tracker x

BLACK FRIDAY HAS ARRIVED (a week early!)

Black Friday is just around the corner, only 1 week away, on Friday 27th November. However, after the year we've all had, we thought we'd treat you and bring you our offers 1 week early!

Starting today Friday 20th November - Friday 11th December, for 3 weeks we will be offering you:

30% Off First 3 Months Software
10% Off All Hardware Purchases

And, if your salon is still subject to local or regional lockdowns during this time, don't worry as we will extend your trial period until you are able to re-open, not taking your first payment until you can open your doors again.

To claim your offer, simply head to https://www.salontracker.co.uk/FreeTrial.aspx to enquire for your FREE TRIAL, and if you are on trial before 11th December, you are still eligible for our offer from your first software payment. All hardware purchases must be also made before 11th December to be able to redeem the discount.

Happy Software Shopping! And as always, any questions our team are on hand Monday to Friday, 9-5 to answer all of your questions.

Hope to speak to you soon,

Salon Tracker x

We have some exciting news amongst all this doom and gloom...

We're exhibiting at the 'Virtual Hair & Beauty Show' this weekend (Saturday 7th November until Saturday 21st November)!

I know that your Salons will be closed over the next 4 weeks and I also know that your Salons are your pride and joy so why not invest all that spare time you're going to have into something beneficial for you and your Salon? 

It is a certain fact that we are all missing attending our regular Hair and Beauty shows due to the Pandemic but instead of having to get all dolled up and travel too and from you can now experience this show straight from your sofa - amazing! 

We know that the circumstances are hard which is why we have frozen all our current clients subscription payments until they are back open again and not only that, we are also offering a trial period to new customers for as long as lockdown continues - meaning you can trial the software absolutely free of charge until your Salon is back up and running again! And what a better time to trial it whilst you have all this free time on your hands that you definitely never had before!

After your trial period, if you do decide to go ahead you will also be given 30% off your first 3 months of subscription with any package so that means you've got the whole of lockdown to trial the software absolutely free and then enjoy your discounted first 3 months of your subscription! 

If what you've read appeals to you, you can register for your virtual ticket at: https://thenationalbeautyshow.com/ we can't wait to chat with you all!

If you have any other questions at all, please feel free to call us on 0113 350 8230 or alternatively email info@Salontracker.co.uk.

We look forward to speaking with you soon, stay safe!

Salon Tracker x 

Important Update For Our Clients In England

Following the announcement from the Prime Minister on Saturday that a second National Lockdown will begin on Thursday 5th November, in order to do our best to support you during this time, we are freezing all of your software payments for the duration you have to be closed. This will remain in place until further notice from the government.

Please bare with us during this time as there is a large volume of clients to process. You will however all be credited any pre-paid days you had remaining from your recent payments once you are able to reopen.

During this time, you are still able to access your software, should you need this for reporting or marketing purposes.

If you would like any help during this time, training on the system or want some tips on sending a marketing campaign to your clients, please don't hesitate to call our team on 0113 350 8230, or drop us an email at info@salontracker.co.uk.

We wish you well during this time. Stay safe!

The Salon Tracker Team.

Feature of the Month- Post Delay

Another month, another feature!

This month’s feature of the month is all about out ‘post-delay’ feature. This is a feature that is available on all three of our different software packages and is mainly utilised by our hair salon customers.


The way this works is that when you have a customer who had come in for a colouring and then a finish such as a cut or blow-dry, we realise there needs to be a short break in between for the colour to develop. This feature allows you to insert an automatic development time in-between each of your colour treatments so that there is a gap on the calendar for you to book another client in.


This means when one of your clients is sat waiting for their colour to develop, instead of waiting and having a gap in your calendar you can book another client in. This feature also works when customers are booking online, it will leave a gap between the colour application and the finish for you to either book someone else in in the salon or online.

This feature isn't just for our hair salons either, any salon who offer services where a break is needed in-between for any sitting time!

This also works when booking in your customers from out new and improved Siteview app. As mentioned in last months blog out Siteview app is now editable meaning you can put bookings in from your phone or any other laptop or pc even when you’re not in the salon.

If you’re an existing customer who would like some more information on these features or if you’re interested in getting booked in for a free demo and two-week trial of the system please give us a call on 0113 350 8230 or email us on info@salontracker.co.uk


Stay Safe!


Salon Tracker x

*A Message to all of our customers in Republic Of Ireland, Wales and Northern Ireland*

We’re so sorry to hear the news that you have to close your salons.


To further support you during this time, we will be freezing all subscription payments until your local government lift the restrictions in your area.


For our clients in Republic of Ireland, payments will be frozen from today (21st October) until 1st December, unless we hear of any alterations otherwise from your local government.

For our clients in Wales, payments will be frozen from this Friday (23rd October) until Monday 9th November, unless we hear of any alterations otherwise from your local government.


For our clients in Northern Ireland, we will continue to freeze your subscriptions, as all were frozen on Friday 16th October, until Monday 16th November, unless we hear of any alterations otherwise from your local government.


You will be credited any pre-paid days you had remaining from your recent payments, once you are able to reopen.


Should you like any advice, extra training or help with anything over this time please don’t hesitate to contact our team on 0113 350 8230. We are still on hand to help with marketing campaigns and planning for peak season once you are able to reopen!


Stay safe and take care 💕


Salon Tracker Team x

How Salon Tracker Specialises in Multi-Site Salon Management

Are you the owner of a multi-site salon business, and are looking for a software system to help you with the management of your salon chain? Our software specialises in the organisation of multi-site salon companies, and therefore we have outlined our main features below that may benefit you, by investing in your own Salon Tracker system.


HQ/Siteview

Providing the ability for you to oversee all business locations from one machine, anywhere in the world. Whether you have a main office, work from home or find yourself travelling a lot, we all know that multi-site salon owners have a busy schedule and it can be very hard for you to monitor all locations regularly, without being present at the sites themselves. So, we have introduced the ability to oversee and impersonate each site with our Salon Tracker HQ system. From overseeing staff shift-times to tracking KPI’s and stock, everything you need to know about your businesses can be accessed through our HQ.

We have then simplified this further, with our ‘Siteview app’. This provides a live dashboard, access to daily reports and also the calendars of each site, so you can easily access these main aspects of your business from your mobile phone or tablet, when on the move. Salon employees can also have access to their individual calendars from their phones, in order to plan their schedules without having to be at the salon location itself.


Online Booking/Online Registration

Especially since the Covid-19 lockdown, the demand and requirement for Online Booking and Self-Registration has really increased due to new social distancing regulations. However, this has always been a really beneficial feature for our multi-site salons, as it provides clients to be able to take control of their bookings, 24/7, without salons needing extra staff members to handle booking requests. With Salon Tracker, our system does this for you, saving you and your employees time by saving you resources! Your online registration form can be customised to include certain fields that you may require, dependant on your type of salon; and your salons terms and conditions can also be implemented, to ensure that these are agreed to electronically before a client is then registered in to your database. We implement the online registration and booking on to your website, Facebook page and also offer you this as an app, making the whole process simple for you and your clients!


Share Client Data

For those of you that have a large client base and have a lot of salons in a few local areas, you may wish to offer the option for your customers to use your services at multiple locations. We offer the ability to share your client data across all locations, so say they have a salon close to home and then another salon that is close to where they work, for example; they then have the option to book and use services at both sites without having to re-register.


Marketing (SMS/Email)


Similarly, with a large client database, whether you decide to share your clients details at all sites, or keep it to individual locations; with our HQ feature, your salon marketing team can still communicate messages to all clients from the main headquarters machine. Using the HQ, you can identify a list of all clients, or split this site by site. Meaning that if you need to send site-specific promotions or whether this is an overall company campaign, you are able to do both either way from one main system.


Reporting/Dashboards

Business reports and KPI tracking is really important for any business, but especially with a multi-site, as the data is so extensive. You also may want to know information such as, how well a site is performing against another, your peak and quiet trading times, what your best-selling products are, and so on. So, with the Salon Tracker HQ you are able to view all reports site by site, or as a whole, in order to see how the company is performing overall; and to also compare site by site. We also integrate with Microsoft’s Power BI software, to provide the ability for you to be able to analyse your data in further detail, such as based on geographical area, age range and so on.


Stock Control

Delegating retail products between sites and tracking the sales of these can be a really lengthy task if this has to be done manually. With Salon Tracker, we provide a smart stock control system, that monitors and tracks all the retail sales and stock usage for you, making the management of your stock so much simpler. By having a universal system, this not only improves efficiency within the salons, it saves you time and improves accuracy, by eliminating the chance of human error or anomalies for if you were to use different methods per site. Stock control and stock level reports can also be pulled from the HQ for all sites, meaning you always have a clear understanding of stock levels at each site and the monetary value of this.


Security/Staff Management

Ensuring the security of your business at multiple locations can be a quite a strenuous task, especially when you can’t be at each location at once. Our system ensures the same level of security and punctuality is being applied at all salons. Through biometrics, by integrating with a fingerprint reader, we can track staff start and finish times, as they clock in and out with their fingerprint. A benefit to this being that other staff members can’t cover lateness, as a fingerprint is unique to any one person. This same level of security applies for customers, as you can save a customer’s fingerprint to their client card, meaning that you can ensure the client is who they say they are before allowing them to have treatments with age-restrictions. For example, sunbeds or laser treatments.


Flexible working

We earlier mentioned that you can share client data across all salon locations; you can also do the same with staff! This being a great tool if you have staff that cover shifts at multiple locations. Shift reports can then be pulled from the main headquarters machine, in order for working hours to be tracked that week for each employee, no matter which location. Salon employees can also have access to the Siteview app, in which this allows them to add, edit, update and cancel any appointments that they need to make within their own column, which is extremely useful if they need to work from home for a day, or need to alter a few appointments whilst on the move.


Universal Branding

By implementing a salon software system at all locations, you keep the brands booking systems consistent across all sites, which means you are aware that the quality and working operations remains the same at all locations. This also is a great tool if you operate as a franchise, where you want the brands aesthetics and equipment to look and remain the same, even if you don’t necessarily run that site yourself.


Free trial?

Interested in anything we’ve talked about today and think this could benefit you? Why not have yourself a free trial of Salon Tracker? This is a no-obligation, fortnight trial that gives you a great insight in to how our system could work for you, before you decide to sign up to a package! Simply enquire for your trial at www.salontracker.co.uk/freetrial or call 0113 350 8230 to speak to a member of our team.


Salon Tracker x